I am happy to share insights gleaned from our latest Value Index research, an assessment of how well vendors’ offerings meet buyers’ requirements. The Ventana Research Value Index: Workforce Management 2022 is the distillation of a year of market and product research by Ventana Research. Drawing on our Benchmark Research, we apply a structured methodology built on evaluation categories that reflect the real-world criteria incorporated in a request for proposal to workforce management vendors...
Read More
Topics:
Human Capital Management,
Learning Management,
Talent Management,
Workforce Management,
Payroll Management,
Total Compensation Management,
employee experience
Workforce management processes and activities, a major focus of investment and optimization efforts for decades, have undergone a huge transformation in recent years. In our view, this is mostly a function of two significant trends: the explosion of technology innovation associated with the use of artificial intelligence, machine learning and embedded analytics in many areas of a business including a range of human capital management processes and operations; and a major reframing of the...
Read More
Topics:
Human Capital Management,
Learning Management,
Talent Management,
Workforce Management,
Payroll Management,
Total Compensation Management,
employee experience
Ventana Research recently announced its 2022 Market Agenda for Human Capital Management, continuing the guidance we’ve offered for two decades to help organizations derive maximum potential from workforce- and people-related technology investments and initiatives. In crafting this Market Agenda, we focused on three critical themes top-of-mind for both HCM vendors and buyers: Organizational readiness, workforce resilience utilizing digital technology to increase retention, and advance worker...
Read More
Topics:
Human Capital Management,
Learning Management,
Workforce Management,
Payroll Management,
Total Compensation Management,
employee experience,
candidate engagement
The annual Ventana Research Digital Innovation Awards showcase advances in the productivity and potential of business applications, as well as technology that contributes significantly to the improved processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations to advance business and IT.
Read More
Topics:
Sales,
Customer Experience,
Human Capital Management,
Marketing,
Office of Finance,
Voice of the Customer,
Continuous Planning,
embedded analytics,
Learning Management,
Analytics,
Business Intelligence,
Collaboration,
Data Governance,
Data Preparation,
Information Management,
Internet of Things,
Business Planning,
Contact Center,
Data,
Product Information Management,
Sales Performance Management,
Workforce Management,
Financial Performance Management,
Price and Revenue Management,
Digital Technology,
Digital Marketing,
Digital Commerce,
Operations & Supply Chain,
Enterprise Resource Planning,
ERP and Continuous Accounting,
Revenue,
blockchain,
natural language processing,
data lakes,
Total Compensation Management,
robotic finance,
Predictive Planning,
employee experience,
candidate engagement,
Conversational Computing,
Continuous Payroll,
collaborative computing,
mobile computing,
continuous supply chain,
Subscription Management,
agent management,
extended reality,
intelligent marketing,
sales enablement,
work experience management,
lease and tax accounting,
AI & Machine Learning,
robotic automation
The annual Ventana Research Digital Innovation Awards showcases advances in the productivity and potential of business applications, as well as technology that contributes significantly to improved efficiency and productivity in the processes and performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations that advance business and IT.
Read More
Topics:
Customer Experience,
Human Capital Management,
Marketing,
Analytics,
Internet of Things,
Contact Center,
Data,
Digital Technology,
Digital Commerce,
Operations & Supply Chain,
blockchain,
employee experience,
candidate engagement,
Conversational Computing,
collaborative computing,
mobile computing,
agent management,
extended reality,
business digital commerce,
work experience management,
AI & Machine Learning
The annual Ventana Research Digital Innovation Awards showcases advances in the productivity and potential of business applications, as well as technology that contributes significantly to improved efficiency and productivity in the processes and the performance of an organization. Our goal is to recognize technology and vendors that have introduced noteworthy digital innovations that advance business and IT.
Read More
Topics:
Customer Experience,
Human Capital Management,
Office of Finance,
Contact Center,
Workforce Management,
Digital Technology,
Operations & Supply Chain,
Enterprise Resource Planning,
ERP and Continuous Accounting,
robotic finance,
employee experience,
continuous supply chain,
agent management,
work experience management
The workforce is an essential part of an organization’s overall business potential because it ensures continuous operations, even in black-swan events. The workforce is the core of the organization and should get the attention it deserves. In challenging times, a “customer-first” mentality tends to take hold — this is not unreasonable but in focusing on satisfying customers and opportunities, business leaders too often forget that the workforce experience is essential to achieving desired...
Read More
Topics:
Sales,
Customer Experience,
Human Capital Management,
Marketing,
Office of Finance,
Voice of the Customer,
Continuous Planning,
Business Continuity,
Analytics,
Business Planning,
Data,
Product Information Management,
Workforce Management,
Digital Technology,
Operations & Supply Chain,
Robotic Process Automation,
employee experience,
Conversational Computing,
collaborative computing,
agent management,
People Analytics
