Mark Smith's Analyst Perspectives

SAP is a Factor for HCM Success

Posted by Ventana Research on Feb 23, 2015 8:54:19 AM

Maximizing the performance and value of people in the workforce should be a primary focus for any business these days. It is a complex task, especially for larger organizations, and chances for success can be increased by investment in human capital management (HCM) applications. In this competitive software market SAP is making a strong push, aided by acquisitions in the last three years of SuccessFactors for talent management and more recently Fieldglass for contingent labor management. Recently I attended the SAP HCM analyst summit to hear about its direction and plans to grow its market share. The company has made progress since our last analyst perspective on it. Mike Ettling, SAP’s president for the HR line of business, discussed its newly refined strategy and organizational structure; the company has added executives from around the globe to emphasize its commitment to helping human resources organizations.

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Topics: Analytics, Business Analytics, Business Performance Management (BPM), Cloud Computing, Compensation, Financial Performance Management (FPM), HCM, HRMS, Learning, Operational Performance Management (OPM), Performance, Recruiting, SAP, Social Media, SuccessFactors, Vendor Management Systems, Workforce Analytics, Workforce Management, Workforce Planning, Human Capital Management

WorkForce Software Focuses on Effective and Efficient Workforces

Posted by Mark Smith on Jul 27, 2012 9:20:17 AM

Our research agenda for 2012 in human capital management outlined the importance of workforce management for all organizations. One provider, WorkForce Software, provides systems that support scheduling, time and attendance, leave and absence and fatigue management. As I noted in my last analysis on WorkForce Software, the company’s focus on the fatigue aspect of workforce management, especially in white-collar environments such as transportation, utilities and healthcare, has provided them both recognition and growth. I attended the company’s first technology analyst summit this week to get a deeper view into the company and its products and see how it is shaping up in light of our research on the key applications providers in this market.

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Topics: Big Data, Business Analytics, Business Collaboration, Business Mobility, Business Performance Management (BPM), Cloud Computing, Customer Performance Management (CPM), Financial Performance Management (FPM), Governance, Risk & Compliance (GRC), HTML5, Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Location Intelligence, Operational Intelligence, Operational Performance Management (OPM), Other, Sales Performance Management (SPM), SAP, Social Media, SuccessFactors, Supply Chain Performance Management (SCPM), Sustainability, Time & Attendance, Workforce Management, Workforce Performance Management (WPM), Human Capital Management, Business Intelligence

Total Compensation Is Hot in Human Capital Management

Posted by Mark Smith on Jun 29, 2012 11:17:50 AM

We have just released our 2012 Value Index for Total Compensation Management (TCM), in which we evaluate the competency and maturity of vendors and products. Our firm has been researching this category for many years, and our latest benchmark research in total compensation management found some improvement among applications in a field where many organizations still use outdated applications to manage an area with large financial and human capital impacts.

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Topics: Business Performance Management (BPM), Cloud Computing, Compensation, Customer Performance Management (CPM), Excentive, Financial Performance Management (FPM), HR, Human Capital Management, Operational Performance Management (OPM), Oracle, Peoplefluent, Sales Performance Management (SPM), SuccessFactors, SumTotal Systems, Supply Chain Performance Management (SCPM), TCM, Value Index, Workforce Performance Management (WPM)

Can You Trust Salesforce and Rypple for Performance Management?

Posted by Mark Smith on Mar 30, 2012 5:41:37 PM

Salesforce has begun to toot its marketing horn about its new capabilities for performance management through its acquisition of Rypple, a provider of software designed for social collaboration for improving employee engagement. I have already discussed this acquisition (See: Salesforce.com looking for a Successful Rypple in Human Capital Management) and have actually signed up for and used the software. Rypple has introduced some great innovations to promote feedback and dialogue between employees and managers. Salesforce has expanded what this software can be used for in an organization with its latest announcement, as it discussed at its Cloudforce conference and posted on YouTube. Rypple has many cutting-edge customers, including Facebook, that are looking for a different approach to talent management processes than that of the traditional HR organizations in well-established industries. However, anyone expecting to use the application to replace existing performance management software will find Salesforce’s announcement to be a little premature based on the state of the application and capabilities.

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Topics: Business Analytics, Business Collaboration, Business Mobility, Business Performance Management (BPM), Cloud Computing, Compensation, HR, HRMS, Human Capital Management, Jobscience, LMS, Mobility, Operational Performance Management (OPM), Performance, Recruiting, Research, Rypple, Saba, Sales Performance Management (SPM), Social Media, SuccessFactors, Talent Management, Workforce Analytics, Workforce Performance Management (WPM), Salesforce.com

SuccessFactors Takes a Calculator into the Cloud?

Posted by Mark Smith on Nov 28, 2010 3:20:40 PM

SuccessFactors is known for applications in performance and talent management but has been working to expand its portfolio more broadly into business. This year the company expanded its focus to workforce analytics with the acquisition of Inform, which I assessed. I have assessed that Inform needed to improve the usability of its tools to compete better which is now more easily possible with a new acquisition.

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Topics: Analytics, Business Performance Management (BPM), Financial Performance Management (FPM), Human Capital Management, SuccessFactors, Talent Management, Workforce Performance Management (WPM), Business Intelligence