Mark Smith's Analyst Perspectives

WorkForce Software Focuses on Effective and Efficient Workforces

Posted by Mark Smith on Jul 27, 2012 9:20:17 AM

Our research agenda for 2012 in human capital management outlined the importance of workforce management for all organizations. One provider, WorkForce Software, provides systems that support scheduling, time and attendance, leave and absence and fatigue management. As I noted in my last analysis on WorkForce Software, the company’s focus on the fatigue aspect of workforce management, especially in white-collar environments such as transportation, utilities and healthcare, has provided them both recognition and growth. I attended the company’s first technology analyst summit this week to get a deeper view into the company and its products and see how it is shaping up in light of our research on the key applications providers in this market.

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Topics: Big Data, Business Analytics, Business Collaboration, Business Mobility, Business Performance Management (BPM), Cloud Computing, Customer Performance Management (CPM), Financial Performance Management (FPM), Governance, Risk & Compliance (GRC), HTML5, Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Location Intelligence, Operational Intelligence, Operational Performance Management (OPM), Other, Sales Performance Management (SPM), SAP, Social Media, SuccessFactors, Supply Chain Performance Management (SCPM), Sustainability, Time & Attendance, Workforce Management, Workforce Performance Management (WPM), Human Capital Management, Business Intelligence

Sales Performance Management Is Red-Hot with Applications

Posted by Mark Smith on Jul 19, 2012 1:07:21 PM

We have just released our 2012 Value Index for Sales Performance Management (SPM), in which we evaluate the competency and maturity of vendors and products. Our firm has been researching this software category for many years, and our latest benchmark research in sales performance management found many areas for improvement among sales applications in a field where many sales organizations still use outdated or insufficient applications to manage revenue generation and customer relationships.

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Topics: Business Analytics, Business Collaboration, Business Performance Management (BPM), CallidusCloud, Cloud Computing, Financial Performance Management (FPM), Microsoft, Operational Performance Management (OPM), Oracle, Sales, Sales Performance Management, Sales Performance Management (SPM), Salesforce.com, SAP, Synygy, Varicent, Xactly, NICE Systems

Kognitio Brings Big Data Experience to Business Analytics

Posted by Mark Smith on Jul 6, 2012 11:56:36 AM

Kognitio has been serving the analytics and data needs of organizations for more than 20 years with an in-memory analytics platform that meets many of the big-data needs of today’s organizations. Kognitio Analytical Platform provides a unique massively parallel processing (MPP) in-memory database that can rapidly load data and calculate analytics; it is available both in an analytical software appliance and via cloud computing.

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Topics: alteryx, Analytics, Big Data, Business Analytics, Business Performance Management (BPM), Cloud Computing, Customer Performance Management (CPM), Hortonworks, Information Management, Information Management (IM), IT Performance Management (ITPM), Kognitio, Operational Performance Management (OPM), Social Media, Strata+Hadoop, Business Intelligence, Data Warehousing

Roambi Provides Digital Platform for Mobile Business

Posted by Mark Smith on Jul 5, 2012 6:21:20 PM

The demand for business information on mobile devices such as smartphones and tablets continues to increase, while the technology to support it has not. In our benchmark research on information applications, only 11 percent of organizations said they are very satisfied with their ability to provide such information, and their top two complaints with existing technologies are that they are too slow and not adaptable or flexible. The unique aspects of mobile technology, from the small screen size to the use of gestures for interaction, make for a complex technological problem.

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Topics: Analytics, Business Analytics, Business Intelligence, Business Mobility, Business Performance Management (BPM), CIO, Cloud Computing, Customer Performance Management (CPM), Digital Publishing, Financial Performance Management (FPM), Governance, Risk & Compliance (GRC), Information Applications, Information Applications (IA), Information Management (IM), Mobile, Operational Performance Management (OPM), Roambi, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), digital technology