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        Mark Smith's Analyst Perspectives

        In recent years line-of-business applications including accounting, human resources, manufacturing, sales and customer service have appeared in the cloud. Cloud -based software as a service (SaaS) has replaced on-premises applications that were previously part of ERP and CRM environments. They have helped companies become more efficient but have also introduced interoperability challenges between business processes. Their advantage is that cloud software can be rented, configured and used...

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        Topics: ERP, Office of Finance, Operational Performance Management (OPM), Order Management, Business Analytics, CIO, Cloud Computing, Customer Service, Business Performance Management (BPM), CFO, Financial Performance Management (FPM), Sales Performance Management (SPM), SFA, Supply Chain Performance Management (SCPM)
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