The market for operational intelligence (OI) has grown as organizations realize the importance of having information in real time and in the right context. To accomplish this requires that operational data is processed as it happens, commonly by being packaged into what are called events and made available through technologies for complex event processing or event monitoring. Operational intelligence has long been part of our research focus. In benchmark research on it, we found that optimizing business processes and reducing time to respond drive more than 70 percent of organizations to invest in OI and that utilization of events for managing risk and complying with regulations is important to more than half of organizations today.
Topics: Operational Performance Management (OPM), Complex Event Processing, Operational Intelligence, eg Solutions