Mark Smith's Analyst Perspectives

Ventana Research Technology Innovation Awards Are More Than Cool

Posted by Mark Smith on Aug 31, 2013 1:33:58 AM

In the realm of technology that matters for business and IT, our firm as part of our responsibility continually assesses the latest technology and how it can impact organizations’ efficiency and effectiveness. Our benchmark research in technology innovation found that 87% of participants indicated the importance of increasing the organization’s value through technology innovation. Every year we take our knowledge from research and technology briefings to focus on our Technology Innovation Awards and determine the vendors and products that have the potential to drive change in the market, the competitiveness of an organization’s business and sometimes just how efficiently a company operates. Our firm believes that Innovation can come from any size technology vendor from the smallest to the largest that are measured on a spectrum of attributes that contribute to the specific impact of the technology.

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Topics: Analytics, Big Data, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Performance Management (BPM), CIO, Cloud Computing, Collaboration, Contact Center, Customer, Customer Performance Management (CPM), Datameer, Datawatch, ESRI, Financial Management, Financial Performance Management (FPM), Globoforce, Governance, Risk & Compliance (GRC), GRC, HCM, Hortonworks, IBM, Informatica, Information Applications (IA), Information Builders, Information Management, Information Management (IM), Information Optimization, IT Performance Management (ITPM), Johnson Controls Panoptix, Kronos, KXEN, Kyriba, Location Analytics, Location Intelligence, Marketing, Mobile, NetBase, Office of Finance, Operational Intelligence, Operational Performance Management (OPM), Oracle, Overall Operational Leadership, Peoplefluent, Planview, Roambi, Sales, Sales Performance Management (SPM), Service & Supply Chain, Social Media, SQLstream, Supply Chain Performance Management (SCPM), Sustainability, Upstream Works, Vertex, VMWare, VPI, Workforce Performance Management (WPM), IT Analytics & Performance, Xactly, Information Technology

Salesforce Struggles to Deliver on the Dream of Analytics

Posted by Mark Smith on Sep 21, 2012 12:35:51 PM

I was at the Dreamforce conference this week to hear about the latest advancements from the cloud computing software giant. Salesforce has helped revolutionize cloud computing for business, and its social media and collaborative technologies help advance business processes in sales, customer service and improve the interactions between employees, partners and customers. Salesforce has made great advancements in cloud, social and mobile technology, as I have assessed and my colleague did too.

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Topics: Analytics, Big Data, Business Analytics, Business Collaboration, Business Intelligence, Business Performance Management (BPM), Cloud Computing, Cloud9 Analytics, Customer Performance Management (CPM), Domo, Financial Performance Management (FPM), Gooddata, InetSoft, Information Applications (IA), Information Builder iway, Information Management (IM), Operational Intelligence, Operational Performance Management (OPM), Predictive Analytics, QlikView, Roambi, Sales Performance Management (SPM), SnapLogic, Social Media,, KXEN

Roambi Provides Digital Platform for Mobile Business

Posted by Mark Smith on Jul 5, 2012 6:21:20 PM

The demand for business information on mobile devices such as smartphones and tablets continues to increase, while the technology to support it has not. In our benchmark research on information applications, only 11 percent of organizations said they are very satisfied with their ability to provide such information, and their top two complaints with existing technologies are that they are too slow and not adaptable or flexible. The unique aspects of mobile technology, from the small screen size to the use of gestures for interaction, make for a complex technological problem.

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Topics: Analytics, Business Analytics, Business Intelligence, Business Mobility, Business Performance Management (BPM), CIO, Cloud Computing, Customer Performance Management (CPM), Digital Publishing, Financial Performance Management (FPM), Governance, Risk & Compliance (GRC), Information Applications, Information Applications (IA), Information Management (IM), Mobile, Operational Performance Management (OPM), Roambi, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), digital technology