Mark Smith's Analyst Perspectives

Big Data is Broken Without Integration

Posted by Mark Smith on Feb 21, 2013 5:33:04 PM

Big data involves interplay between different data management approaches and business intelligence and operational systems, which makes it imperative that all sources of business data be integrated efficiently and that organizations be able to easily adapt to new data types and sources. Our recent big data benchmark research confirmed that big data storagetechnologies continue to follow many approaches, including appliances, Hadoop, and in-memory and specialized DBMSes. With the variety, velocity and volume of big data being part of today’s information architecture, and the potential for big data to be a source to feed other systems, integration should be a top priority.

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Topics: Big Data, Data Quality, Master Data Management, Business Analytics, Cloud Computing, Data Integration, Information Management, Operational Intelligence, Big Data Integration, Information Applications (IA), Information Management (IM)

Big Data Search is Getting Better with LucidWorks

Posted by Mark Smith on Feb 20, 2013 4:52:04 PM

LucidWorks addresses the growing volume of information now being stored in the enterprise and in big data with two products aimed at the enterprise with search technology. Though you may not be familiar with LucidWorks (previously known as Lucid Imagination), the company has for many years contributed to Apache Lucene, an open source search project, and commercialized and supported for it for business.

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Topics: Big Data, MapR, Business Analytics, Business Intelligence, Business Mobility, Cloud Computing, Cloudera, Hadoop, Hortonworks, Business Intelligence (BI), Customer Performance Management (CPM), Information Management (IM), Sales Performance Management (SPM), Search, Workforce Performance Management (WPM)

Why Business Intelligence Software is Failing Business

Posted by Ventana Research on Feb 15, 2013 4:29:16 PM

Business intelligence software is supposed to help businesses access and analyze data and communicate analytics and metrics. I have witnessed improvements to BI software over the years, from mobile and collaboration to interactive discovery and visualization, and our Value Index for Business Intelligence finds a mature set of technology vendors and products. But even as these products mature in capabilities, the majority lack features that would make them easy to use.  Our recent research on next-generation business intelligence found that usability is the most important evaluation criteria for BI technology, outpacing functionality (49%) and even manageability (47%). The pathetic state of dashboards and the stupidity of KPI illustrate some of the obvious ways the software needs to improve for businesses to gain the most value from it. We need smarter business intelligence, and that means not just more advanced sets of capabilities that are designed for the analysts, but software designed for those who need to use BI information.

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Topics: Big Data, Mobile Technology, Natural Language, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Discovery, Information Management (IM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

New Generation of Location Analytics

Posted by Mark Smith on Feb 14, 2013 9:17:19 AM

Business analytics have become mainstream in most organizations. Our latest research in technology innovation found analytics was the top-ranked technology in 39 percent of organizations. To deepen the sophistication of their analytics, businesses can add geographic context and maps to business intelligence applications to create what we call location intelligence. Applications and tools with a geographic and spatial context can help deliver new and deeper insights to business. Information about location or geography can improve the quality of actions, decisions and responses to opportunities, and enable organizations to understand more about their customers. It also can help companies gain critical business insights, make better decisions and optimize performance and processes. It can benefit marketing, customer acquisition and retention efforts; logistics and supply chain management; and financial and operational decisions, especially about where to place retail outlets, business assets and people in various functions.

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Topics: Social Media, Geographic Information Systems, GIS, Location Analytics, Operational Performance Management (OPM), Spatial Data Quality, Business Analytics, Business Intelligence, Cloud Computing, Information Management, Location Intelligence, Business Performance Management (BPM), Customer Performance Management (CPM), Information Applications (IA), Information Management (IM), Sales Performance Management (SPM)

Pitney Bowes Advances Spectrum for Information Management

Posted by Mark Smith on Feb 12, 2013 8:24:32 AM

Managing data efficiently across the enterprise continues to be a large challenge for both business units and IT. Organizations need data supplied in a consistent format and timely manner to help manage their activities and processes, but some do not look beyond conventional approaches to improvement. Today’s large volumes of data make it more difficult to understand the relationships among data and the role of location-related data. Our 2012 benchmark research on information management found that most organizations need to advance their data initiatives and take steps to integrate them.

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Topics: Big Data, Master Data Management, Social Media, MDM, Operational Performance Management (OPM), Business Analytics, Cloud Computing, Data Governance, Information Management, Location Intelligence, Business Intelligence (BI), Customer Performance Management (CPM), DG, Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM)

Splunk Provides Operational Intelligence in the Cloud

Posted by Mark Smith on Feb 8, 2013 3:37:11 PM

Splunk’s innovated ability to access and use machine data for targeted operational insights can help improve IT and enhance business operational efficiency. Its work to capitalize on big data was part of my last analysis, while my colleague Tony Cosentino looked at its focus on search and operational analytics. Splunk also was a recipient of the 2012 Ventana Research Technology Innovation Award for IT Performance for Splunk Enterprise.

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Topics: Big Data, Splunk, Splunk Storm, Business Analytics, Cloud Computing, Machine data, Operational Intelligence, Business Intelligence (BI), Information Applications (IA), Information Management (IM)