Mark Smith's Analyst Perspectives

Equifax Workforce Solutions for Human Capital Management

Posted by Mark Smith on Dec 14, 2012 11:58:44 AM

Businesses need to simplify HR and compliance processes to save time and reduce risk. Talx, which helps employers address concerns in hiring, pay and compliance, has now assumed the name of its parent company and become Equifax Workforce Solutions [PDF]. HR and finance professionals should recognize the parent company’s brand from its work in the consumer credit industry. The company hopes these professionals will see that Equifax Workforce Solutions offers a better approach to governance, risk and compliance. According to our research, 79 percent of organizations want a better method to identify and manage risks faster.

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Topics: Equifax, eThority, GRC, I9, Operational Performance Management (OPM), payroll, Governance, Risk & Compliance (GRC), CFO, Compensation, compliance, finance, Financial Performance Management (FPM), Hiring, HR, TALX, Workforce Performance Management (WPM), Workforce Solutions

IBM Watson Advances a New Category of Cognitive Computing

Posted by Mark Smith on Dec 11, 2012 10:42:33 AM

IBM Watson blends existing and innovative technology into a new approach called cognitive computing. At the simplest operational level it is technology for asking natural language-based questions, getting answers and support appropriate action to be taken or provide information to make more informed decisions. The technology relies on massive processing power to yield probabilistic responses to user questions using sophisticated analytical algorithms. A cognitive system like Watson accesses structured and unstructured information within an associated knowledge base to return responses that are not simply data but contextualized information that can inform users’ actions and guide their decisions. This is a gigantic leap beyond human decision-making using experience based on random sources from the industry and internal sets of reports and data.

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Topics: Big Data, Machine Learning, Operational Performance Management (OPM), Business Analytics, IBM, Business Intelligence (BI), Business Performance Management (BPM), Cognitive Computing, Customer Performance Management (CPM), Expert System, Financial Performance Management (FPM), IBM Watson, Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

The Big Deal in Big Data is a Big Opportunity

Posted by Mark Smith on Dec 5, 2012 10:40:57 AM

Big data was big news in 2012 and probably in 2013 too. The Harvard Business Review talks about it as The Management Revolution. The Wall Street Journal says Meet the New Boss: Big Data, and Big Data is on the Rise, Bringing Big Questions. Given big data’s popularity in the press, you might think that the technology market is only about big data and how companies use the vast and growing amount of data now available to organizations. While this technology can provide a significant opportunity, the reality is that just having big data does not provide an organization with the intelligence to be more efficient or grow market share. It can provide the foundation on which organizations can assemble technologies and applications that can help realize these opportunities, but organizations need to focus on the big picture, which encompasses additional layers of technology that work together with big data. Our recent benchmark research on business technology innovation found that big data is not the top priority for business or IT; analytics, collaboration, mobile and cloud computing are all more important. Organizations do believe that big data is very important (25%), but if they were pushed to prioritize technologies, it would not top the list.

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Topics: Big Data, Data Warehouse, Predictive Analytics, Social Media, Harvard Business Review, Operational Performance Management (OPM), Wall Street Journal, Business Analytics, Business Collaboration, CIO, Cloud Computing, Hadoop, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Management (IM), IT Performance Management (ITPM), Technology Innovation

Product Information Management is for Business

Posted by Mark Smith on Dec 4, 2012 11:23:19 AM

To maximize the potential of their investments, businesses must manage product information, yet for many businesses product information is scattered and duplicated in many systems, which leads to duplication of effort, incorrect information about product descriptions and prices and improper tracking of products, all of which increase costs and waste time. At the same time, for marketing products and streamlining their distribution through sales channels, making product information accessible to consumers through smartphones and tablets is essential.

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Topics: Big Data, Master Data Management, Sales, Operational Performance Management (OPM), CIO, Information Management, Business Performance Management (BPM), Commerce, Customer Performance Management (CPM), Information Management (IM), Product Information Management, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM)