Mark Smith's Analyst Perspectives

Taleo Innovates Talent Management with Social Media and Mobile Computing

Posted by Mark Smith on Sep 13, 2011 4:18:52 PM

At this year’s Taleo World conference in San Francisco, more than 1,600 Taleo customers learned about the company and its suite of talent management applications. A major theme of the conference was the company’s investment in mobility and social media and the intersection of those trends with collaboration tools.

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Talent Management, Taleo, Workforce Analytics, Workforce Performance Management (WPM)

ADP’s Provides Tools to Simplify Workforce Mobility

Posted by Mark Smith on Aug 25, 2011 9:35:22 AM

I recently got an update on mobile applications and strategy for smartphones from ADP, the $9 billion provider of applications and services in human resources, payroll and benefits. By acquiring and partnering with organizations, ADP has become the largest provider in this segment while focusing on providing added value and new offerings to its customers. For some companies, being such a large business  human capital management and talent management software could inhibit its agility, but ADP has quickly made progress in bringing its first generation of applications to the Apple iOS platform for iPhone.  

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Topics: Big Data, Performance Management, Human Capital Management, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM), digital technology

eThority 5 Brings Analytics to Life

Posted by Mark Smith on Aug 17, 2011 11:48:29 AM

It is evident that business analytics is now a core business process in most organizations, but as our benchmark research on the topic shows, many have a lot of room to improve in how they use it. A dedicated provider of analytics tools, eThority continues to advance its technology to supply flexibility for the needs of a range of professionals from business management to analysts. 

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

SHRM Helps Socialize Human Resources

Posted by Mark Smith on Jul 1, 2011 12:46:03 PM

I had the pleasure to drop into the 63rd annual conference of the Society for Human Resource Management (SHRM) in Las Vegas where over 18,000 human resources professionals came to learn, engage with peers and also enjoy a variety of entertainment. It was the definitely the place to be if you wanted to mix Hollywood with HR. From Sir Richard Branson in Sunday’s opener to music from Keith Urban to controversial political commentator Arianna Huffington and finally actor Michael J. Fox for the closing keynote, the HR professionals got to enjoy a range of interesting perspectives; it seemed like a good outlet for a segment of professionals who often do not get enough credit in business.

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

PeopleFluent Brings New Face and Mobility to Talent Management

Posted by Mark Smith on Jun 28, 2011 4:05:26 PM

This week the management of Peopleclick Authoria renamed the company PeopleFluent, reoriented its vision and launched a new suite of applications. This effort is intended to hone its focus on the intersecting aspects of talent management and respond to the increasing importance of mobility in this field. This move indicates the dynamic changes that are occurring as the software industry tries to meet the expectations of the next generation of workers and managers. PeopleFluent will rely on not just the rich history of Peopleclick and Authoria in the talent management market but also the recent acquisition of Aquire that brings it workforce analytics; its goal is to further expand its customer base with technology that provides the most usable applications in this market. Company rebranding efforts are always risky, but this one will be worth watching.

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

SAP Brews New Human Capital Management for the Cloud

Posted by Mark Smith on May 24, 2011 1:22:58 PM

At SAP’s annual SAPPHIRE NOW conference (Twitter: #SAPPHIRENOW) this month, the company introduced a new portfolio of human capital management applications that will be available on many devices and added mobility options for users, including offerings for smartphones and tablets and cloud computing. This move beyond the traditional on-premises approach of SAP’s ERP Human Capital Management product suite is a critical step forward for SAP if it is to remain relevant for HR organizations.

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Business Performance Management (BPM), data mart, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Microsoft Hopes for a Miracle with Windows Phone 7

Posted by Mark Smith on Nov 28, 2010 3:26:14 PM

Mobile computing isn’t new anymore. The capabilities of smartphones, among other things, enable businesses to run applications across an enterprise and workers to collaborate across business and social networks. In this endeavor Microsoft was early to market with its Windows CE devices that provided e-mail and Web browsing to phones. For the first years it was a low-level battle among Microsoft, RIM Blackberry and Palm as well as Nokia devices that were used mostly in Europe. In the last few years Microsoft has fallen behind in hardware and software sophistication, and even last year’s introduction of the Windows Mobile operating system had major issues, lacking multitasking, cut-and-paste, search and other basics that are essential for a phone to be smart. Meanwhile Apple has had massive growth with its iPhone, and Google has deployed the Android operating system for multiple devices and is growing its position in market. When I wrote about this movement with Apple in 2009 Apple had had a successful first year and I personally had ditched my Windows phone after giving up on Microsoft’s inability to develop effective mobile software integrated with hardware.

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Topics: Microsoft, Mobile, Mobile Applications, Mobile Technology, Operational Performance Management (OPM), Business Mobility, Business Technology, CIO, Business Performance Management (BPM), IT Performance Management (ITPM), digital technology

Saba Dedicates Itself to People and Collaboration

Posted by Mark Smith on Nov 28, 2010 3:25:07 PM

At its annual user conference in Boston, Saba provided insights to industry analysts on its progress over the last year and its direction for 2011. Best known for its learning management system (LMS), collaboration and more recently its talent management applications, Saba now has more than 19 million users in 1,400 customer organizations that are mostly in the public sector, have 5,000 or more employees and are based in North America, although it operates in 28 languages in 195 countries. Now the company is refining its mission. I analyzed the first indication of this shift in focus to business social networking in 2008 (See: “Saba to Innovate Workforces with Business Social Networking”); that started a movement that Saba communicated more clearly this year in describing its focus on providing “people systems.” That term means it wants to enable businesses to have people collaborate through open dialogue and its collaboration software and human capital management applications.

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Topics: Human Capital, Human Resources Management, Learning, Mobile Applications, Performance, Cloud Computing, Business Performance Management (BPM), Compensation, Saba, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Kronos Goes Usability and Mobility in New Releases

Posted by Mark Smith on Nov 26, 2010 6:07:48 PM

At its annual user conference in Las Vegas, Kronos unveiled the next stage of its approach to workforce management to its customers and partners, showing an aggressively confident posture after completing its fiscal year 2010 with revenue increased 9 percent to $741 million. Kronos is the largest provider of workforce management systems for time and attendance, scheduling, absence tracking, hiring and workforce analytics. Kronos offers the software in several delivery options: through conventional licensing and deployment on-premises, as a managed, hosted service and now software as a service (SaaS). Kronos has made progress since my in-depth analysis last year of its roadmap for its workforce management applications.

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Topics: Human Capital, Human Resources Management, Kronos, Mobile Applications, Operational Performance Management (OPM), Cloud Computing, Business Performance Management (BPM), Compensation, Customer Performance Management (CPM), Talent Management, Workforce Management, Workforce Performance Management (WPM)