Mark Smith's Analyst Perspectives

Digital Business Market Agenda for 2021 and Beyond

Posted by Mark Smith on Feb 24, 2021 4:00:00 AM

With the announcement of Ventana Research market agenda, a new expertise in Digital Business has been launched, I will outline the areas of focus that provide insights to organizations that can be used to optimize technology, increase agility and organizational readiness. We are proud to provide expertise on digital effectiveness through our research and insights on trends and best practices.

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Topics: Governance, Business Continuity, Risk, Digital transformation, product experience management, Digital Business, Digital Security, Digital Communications, Sustainability Management, Work Management

Modernizing PIM for Product Experience Management

Posted by Mark Smith on Jun 25, 2020 3:00:00 AM

Today’s businesses must manage a continually expanding array of data, content and digital assets as well as satisfy the demands of consumers for comprehensive product information. Addressing these challenges requires unified processes and automated systems and, most importantly, the ability to augment and enrich product information. Our earlier PIM research found that more than half (52%) of organizations have incompatible tools and almost half (48%) must cope with disparate forms of data. These are situations that lead to wasted time and inefficiency in checking for errors and reconciling data across systems.

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Topics: Sales, Marketing, PIM, Digital Technology, Operations & Supply Chain, Intelligent CX, product experience management, PXM