Mark Smith's Analyst Perspectives

New Generation of Human Resources Management Systems

Posted by Ventana Research on Nov 9, 2015 9:21:24 PM

Ventana Research defines a human resources management system (HRMS) as the set of applications and associated processes that store and manage the employee information used by an organization’s human resources department. New technologies make it possible for the HRMS to perform better and be easier to use by HR professionals and members of the workforce. The range of evolving technologies impacting the development of the HRMS include business analytics, big data, cloud computing, mobile technology, business collaboration, social media and wearable computing. These advances enable organizations to streamline the processes that the HRMS supports and more efficiently take advantage of competencies that already exist in the workforce. The changes are so substantive for organizations and their HR departments that we have undertaken new research called Next-Generation Human Resources Management Systems.

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Topics: Big Data, Social Media, Human Capital, Human Capital Management, Operational Performance Management (OPM), Business Collaboration, Cloud Computing, Business Performance Management (BPM), HR, HRMS

Big Data Research Agenda and Trends are Bolder in 2015

Posted by Mark Smith on Feb 7, 2015 9:46:10 PM

Big data has become a big deal as the technology industry has invested tens of billions of dollars to create the next generation of databases and data processing. After the accompanying flood of new categories and marketing terminology from vendors, most in the IT community are now beginning to understand the potential of big data. Ventana Research thoroughly covered the evolving state of the big data and information optimization sector in 2014 and will continue this research in 2015 and beyond. As it progresses the importance of making big data systems interoperate with existing enterprise and information architecture along with digital transformation strategiesbecomes critical. Done properly companies can take advantage of big data innovations to optimize their established business processes and execute new business strategies. But just deploying big data and applying analytics to understand it is just the beginning. Innovative organizations must go beyond the usual exploratory and root-cause analyses through applied analytic discovery and other techniques. This of course requires them to develop competencies in information management for big data.

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Topics: Big Data, MapR, Predictive Analytics, SAP, Human Capital, Mulesoft, Operational Performance Management (OPM), Paxata, SnapLogic, Splunk, Business Analytics, Business Intelligence, Cloud Computing, Cloudera, Hortonworks, IBM, Informatica, Information Management, Operational Intelligence, Oracle, Business Performance Management (BPM), Customer Performance Management (CPM), Datawatch, Dell Boomi, Financial Performance Management (FPM), Information Management (IM), Information Optimization, Sales Performance Management (SPM), Savi, Sumo Logic, Supply Chain Performance Management (SCPM), Tamr, Trifacta, Strata+Hadoop

Research Agenda: What Matters for Human Capital Management in 2015

Posted by Mark Smith on Feb 5, 2015 8:16:49 PM

Managing investments in people and their performance is critical to every organization. It also is complicated. To support the various aspects of human capital management (HCM), organizations often use a variety of technology including systems for human resource management, talent management, workforce management and payroll management. Often these separate systems use their own information and are not well connected to each other. Today they are deployed both on-premises and in cloud computing environments, which further complicates integration. This situation disrupts processes and challenges HR departments and leaders to invest time and resources to correct it.

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Topics: HCM, Human Capital, Human Capital Management, Operational Performance Management (OPM), Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), HRMS, Supply Chain Performance Management (SCPM), Talent Management, Workforce Management

New Generation of Learning Management Systems Delivers Business Value

Posted by Mark Smith on Feb 3, 2015 7:57:14 PM

As organizations look to improve the competency and skills of their workers, learning management system (LMS) technology can help improve their efforts. Our latest benchmark research innext-generation learning management systems finds a range of progress in this regard. Our Performance Index analysis places organizations almost evenly between the two lowest (51%) and the two highest (49%) of four levels of performance. The results differ by size of company as measured by number of employees. For example, only 8 percent of small companies reach the highest Innovative level of performance, compared to 26 percent of very large companies, the largest percentage of any size. Analyzed by industry, the Finance, Insurance and Real Estate sector performs best: Two out of three (65%) are at the top two levels. We attribute this in part to the finance industry’s focus on processes and its need to comply with regulations and teach employees how to do so.

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Topics: HCM, Human Capital, Human Capital Management, LMS, Operational Performance Management (OPM), Business Performance Management (BPM), HR, Talent Management

Saba Dedicates Itself to People and Collaboration

Posted by Mark Smith on Nov 28, 2010 3:25:07 PM

At its annual user conference in Boston, Saba provided insights to industry analysts on its progress over the last year and its direction for 2011. Best known for its learning management system (LMS), collaboration and more recently its talent management applications, Saba now has more than 19 million users in 1,400 customer organizations that are mostly in the public sector, have 5,000 or more employees and are based in North America, although it operates in 28 languages in 195 countries. Now the company is refining its mission. I analyzed the first indication of this shift in focus to business social networking in 2008 (See: “Saba to Innovate Workforces with Business Social Networking”); that started a movement that Saba communicated more clearly this year in describing its focus on providing “people systems.” That term means it wants to enable businesses to have people collaborate through open dialogue and its collaboration software and human capital management applications.

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Topics: Human Capital, Human Resources Management, Learning, Mobile Applications, Performance, Cloud Computing, Business Performance Management (BPM), Compensation, Saba, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Kronos Goes Usability and Mobility in New Releases

Posted by Mark Smith on Nov 26, 2010 6:07:48 PM

At its annual user conference in Las Vegas, Kronos unveiled the next stage of its approach to workforce management to its customers and partners, showing an aggressively confident posture after completing its fiscal year 2010 with revenue increased 9 percent to $741 million. Kronos is the largest provider of workforce management systems for time and attendance, scheduling, absence tracking, hiring and workforce analytics. Kronos offers the software in several delivery options: through conventional licensing and deployment on-premises, as a managed, hosted service and now software as a service (SaaS). Kronos has made progress since my in-depth analysis last year of its roadmap for its workforce management applications.

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Topics: Human Capital, Human Resources Management, Kronos, Mobile Applications, Operational Performance Management (OPM), Cloud Computing, Business Performance Management (BPM), Compensation, Customer Performance Management (CPM), Talent Management, Workforce Management, Workforce Performance Management (WPM)