Mark Smith's Analyst Perspectives

TALX Provides New Elements in Workforce Analytics

Posted by Mark Smith on Apr 26, 2012 9:58:05 AM

The workforce analytics market continues to evolve as organizations seek to improve the time it takes to find insights and employer metrics in order to meet compliance requirements, mitigate risk and enforce governance policies. TALX, a subsidiary of Equifax, provides a range of data-oriented services that help HR, payroll and tax professionals. Its integration with eVerify service assists the hiring process with I-9 compliance, and capabilities to examine workforce compensation and financial liabilities and reduce false unemployment claim costs. TALX, which has the credit files of tens of millions of employees in the U.S. through its parent Equifax, that with employee salary data provided by the employer can determine the financial health and risks of a workforce.

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Topics: Social Media, Sustainability, eThority, Human Capital Management, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, HRMS, Information Applications (IA), Information Management (IM), Sales Performance Management (SPM), Talent Management, TALX, Workforce Analytics, Workforce Performance Management (WPM)

SumTotal Systems Sums Up Human Capital Management

Posted by Mark Smith on Apr 9, 2012 11:53:20 AM

Businesses’ strategic imperative to optimize human capital is creating significant energy in the market for applications used to attract, optimize and retain talent. Amid all the recent acquisitions and changes that I have been writing about in this field, SumTotal Systems seems to get less attention than its size and the reach of its business merit. The company has more than 45 million users, with more than 15 million of them operating in a cloud computing environment spanning more than 3,500 customer companies worldwide. Its investments in 2011 in mobile, social learning and workforce analytics software have become part of its HCM portfolio, as have its acquisitions of CyberShift to expand into workforce management and Accero for payroll, benefits and analytic content. The company has done a good job of extending its portfolio while improving the user experience for its customers.

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Topics: Social Media, Sustainability, Human Capital Management, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, HRMS, Information Applications (IA), Information Management (IM), Sales Performance Management (SPM), SumTotal Systems, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Can You Trust Salesforce and Rypple for Performance Management?

Posted by Mark Smith on Mar 30, 2012 5:41:37 PM

Salesforce has begun to toot its marketing horn about its new capabilities for performance management through its acquisition of Rypple, a provider of software designed for social collaboration for improving employee engagement. I have already discussed this acquisition (See: Salesforce.com looking for a Successful Rypple in Human Capital Management) and have actually signed up for and used the software. Rypple has introduced some great innovations to promote feedback and dialogue between employees and managers. Salesforce has expanded what this software can be used for in an organization with its latest announcement, as it discussed at its Cloudforce conference and posted on YouTube. Rypple has many cutting-edge customers, including Facebook, that are looking for a different approach to talent management processes than that of the traditional HR organizations in well-established industries. However, anyone expecting to use the application to replace existing performance management software will find Salesforce’s announcement to be a little premature based on the state of the application and capabilities.

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Topics: Salesforce.com, Social Media, Human Capital Management, LMS, Operational Performance Management (OPM), Performance, Recruiting, Research, SuccessFactors, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Mobility, Business Performance Management (BPM), Compensation, HR, HRMS, Jobscience, Rypple, Saba, Sales Performance Management (SPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

The Jobscience of Human Capital Management

Posted by Mark Smith on Mar 30, 2012 1:36:39 PM

New human capital management solutions are entering the market, aiming to simplify recruiting, hiring, onboarding and managing employees. Many such applications focus on talent management for use after employees are hired, but vendors also need to streamline tasks for recruiters, HR administrators and hiring managers. Jobscience provides software that simplifies the processes of getting the talent you want to hire ready to work as quickly as possible.

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Topics: Salesforce.com, Social Media, Sustainability, Human Capital Management, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, HRMS, Information Applications (IA), Information Management (IM), Jobscience, Rypple, Sales Performance Management (SPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Saba Expands the Concept of Human Capital Management

Posted by Mark Smith on Mar 23, 2012 3:33:16 PM

Saba this week announced its acquisition of Human Concepts, which provides applications and tools for understanding and interacting with employees through visualizations based on the organizational chart. Human Concepts had expanded its portfolio beyond tools to support planning and change processes critical for organizational succession and transition. The company has more than 500 customers worldwide, including partners like Infor, Oracle and SAP.

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Topics: Social Media, Human Capital Management, Human Concepts, LMS, Operational Performance Management (OPM), Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Business Performance Management (BPM), Compensation, Customer Performance Management (CPM), HR, HRMS, Saba, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Ceridian’s Ambitious Agenda in Human Capital Management

Posted by Mark Smith on Mar 9, 2012 11:15:52 AM

I attended the Ceridian analyst summit (Twitter #CENAday) in Boston to see how the company  is expanding its business in HR-related software and services into human capital management (HCM). Ceridian derives $1.5 billion in revenue from more than 130,000 customers with 25 million employees at organizations ranging from small and midsize business to two-thirds of the Fortune 500. CEO Stuart Harvey has been expanding the company’s management team, with key additions in heads of marketing and finance and promotions of internal management, all of whom were front and center for the analyst summit. Ceridian’s focus on human capital management meshes with our 2012 research agenda in this field as it tries to exploit the potential value of an entire workforce to meet the needs of the business.

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Topics: Human Capital Management, LMS, Operational Performance Management (OPM), Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Mobility, Business Performance Management (BPM), Ceridian, Compensation, dayforce, Financial Performance Management (FPM), HR, HRMS, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Human Capital Management Research and Educational Agenda for 2012

Posted by Mark Smith on Mar 9, 2012 8:14:16 AM

Utilizing the talents of everyone in the workforce is a critical priority for businesses. Savvy executives understand and are anxious to avoid the cost and time incurred in replacing trained, experienced employees and the downturn in productivity while jobs are unfilled. Our benchmark research into recruiting found that more than half of organizations now use metrics of cost and time-to-hire, which indicates the maturing of human resources organizations in response to this challenge. 

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Topics: Human Capital Management, LMS, Operational Performance Management (OPM), Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Mobility, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, HRMS, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

A Taleo Tale: Oracle Reaches for Cloud Credibility

Posted by Mark Smith on Feb 10, 2012 2:57:48 PM

The acquisition frenzy in the enterprise software market continues. The announced acquisition of Taleo by Oracle will remove the independence of another successful cloud-based software company. Publicly traded Taleo (NASDAQ: TLEO) provides talent management applications on a rental cloud computing basis. Acquiring Taleo, which by all accounts has done a good job of growing the recruiting and applicant sourcing software business in a scalable cloud environment, was too good for Oracle to pass up. SAP’s much costlier acquisition of SuccessFactors, which I assessed clearly placed more pressure on Oracle to do something rather than nothing.

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Topics: SAP, Social Media, Human Capital Management, LMS, Operational Performance Management (OPM), Oracle Fusion HCM, Peoplefluent, Recruiting, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Mobility, Oracle, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HRMS, Information Management (IM), Sales Performance Management (SPM), SumTotal Systems, Talent Management, Taleo, Workday, Workforce Analytics, Workforce Performance Management (WPM)

Workday Rising while Oracle Sleeps in the Clouds

Posted by Mark Smith on Oct 28, 2011 12:04:43 PM

As Workday held its annual Workday Rising conference this week, it’s a good time to note the accomplishments of the company and to provide a fair and balanced coverage that has yet to be spoken by my industry peers for some reason. Co-founder and co-CEO David Duffield, who founded PeopleSoft, champions a set of core values in its culture and leads a workforce that has built a new generation of ERP applications for deployment in the cloud computing environment. The suite brings together human capital management (HCM) applications to manage absence, benefits, compensation, goals, performance, succession and career planning, along with payroll; accounting applications for general ledger, accounts payable, accounts receivable and cash management; and spend management applications for procurement and expenses including labor. Workday prides itself on the innovative design of its application technology, compared to the on-premises approach of PeopleSoft (now part of Oracle). It has received significant financial investment to support development, including $85 million in recent Series F financing, which indicates support for its approach.

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Topics: SAP, Human Capital Management, Kronos, NetSuite, Operational Performance Management (OPM), Recruiting, Zuora, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Oracle, Business Performance Management (BPM), Cornerstone OnDemand, Digital Interviewing, Financial Performance Management (FPM), Hiring, HRMS, Saba, SumTotal Systems, Talent Management, Taleo, Tidemark, Workday, Workforce Analytics, Workforce Performance Management (WPM)

SuccessFactors Takes Learning to a New Plateau

Posted by Mark Smith on Oct 19, 2011 10:53:22 AM

Attendees at the SuccessFactors Insights conference and those of us on Twitter socializing with the Insights11 hashtag in San Diego this week was designed for Plateau customers who came to the final conference that was scheduled prior to its acquisition by SuccessFactors. The conference provided educational and customer content in an agenda focused on developments in the previous Plateau learning management system (LMS) and new products that SuccessFactors is integrating with it. SuccessFactors brings significant number of assets that the Plateau technology and people can leverage from its global scale and operations to the product release and customer operations centers for cloud computing delivery of its applications.

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Topics: Social Media, Human Capital Management, Learning Management System, Operational Performance Management (OPM), Recruiting, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Digital Interviewing, Financial Performance Management (FPM), Hiring, HRMS, Sales Performance Management (SPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)