Mark Smith's Analyst Perspectives

Mercer Updates Total Compensation Management To Help Retain Talent

Posted by Mark Smith on Sep 19, 2011 12:21:20 PM

To retain talent, organizations must ensure that their workforce’s compensation is comparable to that of their industry peers. As part of this effort, they should integrate compensation reviews with goal and performance reviews to ensure employees are paid their fair market value; otherwise the best talent will become a flight risk. Many organizations understand this; in our performance management for talent management benchmark research, two-thirds said they want to integrate compensation with the review process. But most companies have more to do; they need to establish a continuous process that compares all information on new hires, promotions and market events, at least as part of an annual performance review or preferably every quarter. They should not delay change until employee feedback or exit interviews indicate that being underpaid is a primary reason for people leaving.  

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Topics: Performance Management, Social Media, Human Capital Management, Mercer, Metrics, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Taleo Innovates Talent Management with Social Media and Mobile Computing

Posted by Mark Smith on Sep 13, 2011 4:18:52 PM

At this year’s Taleo World conference in San Francisco, more than 1,600 Taleo customers learned about the company and its suite of talent management applications. A major theme of the conference was the company’s investment in mobility and social media and the intersection of those trends with collaboration tools.

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Talent Management, Taleo, Workforce Analytics, Workforce Performance Management (WPM)

ADP’s Provides Tools to Simplify Workforce Mobility

Posted by Mark Smith on Aug 25, 2011 9:35:22 AM

I recently got an update on mobile applications and strategy for smartphones from ADP, the $9 billion provider of applications and services in human resources, payroll and benefits. By acquiring and partnering with organizations, ADP has become the largest provider in this segment while focusing on providing added value and new offerings to its customers. For some companies, being such a large business  human capital management and talent management software could inhibit its agility, but ADP has quickly made progress in bringing its first generation of applications to the Apple iOS platform for iPhone.  

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Topics: Big Data, Performance Management, Human Capital Management, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM), Digital Technology

eThority 5 Brings Analytics to Life

Posted by Mark Smith on Aug 17, 2011 11:48:29 AM

It is evident that business analytics is now a core business process in most organizations, but as our benchmark research on the topic shows, many have a lot of room to improve in how they use it. A dedicated provider of analytics tools, eThority continues to advance its technology to supply flexibility for the needs of a range of professionals from business management to analysts. 

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

SHRM Helps Socialize Human Resources

Posted by Mark Smith on Jul 1, 2011 12:46:03 PM

I had the pleasure to drop into the 63rd annual conference of the Society for Human Resource Management (SHRM) in Las Vegas where over 18,000 human resources professionals came to learn, engage with peers and also enjoy a variety of entertainment. It was the definitely the place to be if you wanted to mix Hollywood with HR. From Sir Richard Branson in Sunday’s opener to music from Keith Urban to controversial political commentator Arianna Huffington and finally actor Michael J. Fox for the closing keynote, the HR professionals got to enjoy a range of interesting perspectives; it seemed like a good outlet for a segment of professionals who often do not get enough credit in business.

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

PeopleFluent Brings New Face and Mobility to Talent Management

Posted by Mark Smith on Jun 28, 2011 4:05:26 PM

This week the management of Peopleclick Authoria renamed the company PeopleFluent, reoriented its vision and launched a new suite of applications. This effort is intended to hone its focus on the intersecting aspects of talent management and respond to the increasing importance of mobility in this field. This move indicates the dynamic changes that are occurring as the software industry tries to meet the expectations of the next generation of workers and managers. PeopleFluent will rely on not just the rich history of Peopleclick and Authoria in the talent management market but also the recent acquisition of Aquire that brings it workforce analytics; its goal is to further expand its customer base with technology that provides the most usable applications in this market. Company rebranding efforts are always risky, but this one will be worth watching.

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

SAP Brews New Human Capital Management for the Cloud

Posted by Mark Smith on May 24, 2011 1:22:58 PM

At SAP’s annual SAPPHIRE NOW conference (Twitter: #SAPPHIRENOW) this month, the company introduced a new portfolio of human capital management applications that will be available on many devices and added mobility options for users, including offerings for smartphones and tablets and cloud computing. This move beyond the traditional on-premises approach of SAP’s ERP Human Capital Management product suite is a critical step forward for SAP if it is to remain relevant for HR organizations.

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Topics: Big Data, Performance Management, Social Media, Human Capital Management, Metrics, Mobile Applications, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Business Performance Management (BPM), data mart, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

ADP Acquires Workscape to Consolidate Talent Management Market

Posted by Mark Smith on Nov 28, 2010 3:00:02 PM

Consolidation activity increased in the market for applications in talent management or what I call workforce performance management as ADP announced and now has closed the acquisition of Workscape. ADP is a $9 billion outsourcing provider that is well known for providing employer and payroll services; the company has been expanding its breadth of services for employers by responding to demand for software as a service (SaaS), a deployment model that does not require significant involvement from the customer’s IT staff.

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Topics: Performance Management, Kenexa, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Performance Management (WPM)

Kenexa Advances in Talent Management and Saves Salary.com

Posted by Mark Smith on Nov 28, 2010 2:58:59 PM

Today was another inflection point for the talent management market and buyers of HR applications with the announcement that Kenexa is acquiring salary.com (NASDAQ: SLRY) pending shareholder and SEC approval. Kenexa is offering a cash-per-share agreement that should work to complete the transaction. More complicated will be figuring out how to retain the talent at salary.com; that company has been decreasing in sales and size of the organization over the last couple of years and has struggled to reduce operating expenses. Its recent quarterly SEC filing showed a loss of more than $5.5 million on $9.7 million of revenue. It’s obvious that salary.com needed to find a buyer fast or face closing its doors. In contrast, according to its most recent quarterly SEC filing, Kenexa generated a $1.1 million profit on $44.8 million of revenue.

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Topics: Performance Management, Kenexa, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), Talent Management, Workforce Performance Management (WPM)