Mark Smith's Analyst Perspectives

Oracle Aims To Simplify IT and Innovate Your Business

Posted by Mark Smith on May 1, 2013 12:11:30 PM

I was recently at Oracle Analyst World which is the vendor’s annual gathering of technology industry analysts. Its executives and others in the products organization deliver the latest news on where the titan is focusing efforts to expand its technology and markets. This year, against the background of the consumer and business markets embracing mobile and cloud computing, Oracle is working to sound like a more friendly supplier that can help remove legacy issues and inefficiencies that plague CIOs and data centers. Oracle also used this forum to attract IT departments to the technology advances it has made across its deep and broad portfolio of products. Oracle has more than 3,900 software products and more than 3,000 software patents that indicate its significant investment in R&D. Now the company is beginning to release improved products more frequently, which most customers now expect from technology vendors.

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Topics: Big Data, Mobile, Social Media, Operational Performance Management (OPM), Social Collaboration, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Oracle, Business Performance Management (BPM), CFO, COO, Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

Businesses Can Turn to Scribe for Integration in the Cloud Anytime

Posted by Mark Smith on Apr 5, 2013 11:07:24 AM

Businesses continue to try to increase productivity and simplify tasks in order to use their time smarter. Our recent business technology innovation research found that, when it comes to analytics, 44 percent of organizations spend the most time on data-related tasks. With lack of resources being the largest issue impeding the adoption of technology, IT must operate efficiently while getting business the data it needs on a timely basis. Scribe Solutions has a business-centric data integration solution that operates in the cloud. Over the last 15 years Scribe has accumulated more than 12,000 customers worldwide that span from Fortune 500 to midsize to small organizations. Scribe enables business to access marketing and sales data (part of CRM) like that in Microsoft Dynamics. It has built a strong presence indirectly and through Microsoft partners; it claims to have more than 1,000 partners, and has been expanding efforts to broaden its position by supporting a range of data sources, including Salesforce.com.  Scribe focuses on what I call information optimization, providing value from information management investments, as I outlined in our research agenda.

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Topics: Microsoft, Marketo, On24, Operational Performance Management (OPM), SilverPop, Business Intelligence, Data Integration, Information Management, Business Performance Management (BPM), Customer Performance Management (CPM), FinancialForce, Information Applications (IA), Information Management (IM), Information Optimization, Intuit Quicken, IT Performance Management (ITPM), Sales Performance Management (SPM), Scribe Software, Xactly

Vitria Brings Power of Big Data and Business Analytics to Operational Intelligence

Posted by Mark Smith on Mar 17, 2013 11:30:44 PM

For almost two decades, Vitria has been harvesting data across networks and systems and using events to drive operational intelligence using the science of complex event processing (CEP). The company won the 2012 Ventana Research Technology Innovation Award in the category of Operational Intelligence for KPI Builder, and in past years its customer TXU Energy won our Leadership Award. Last year my colleague Richard Snow assessed how Vitria uses big data from sources inside and outside the enterprise to enable timely action across the organization. Vitria can parse big data in motion across the network through its correlation, workflow and analytic architecture and compare it with historical data to provide insights for those responsible for taking action.

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Topics: Big Data, Social Media, Mobile Technology, Operational Performance Management (OPM), Vitria, Business Analytics, Business Intelligence, Cloud Computing, Complex Event Processing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM)

Informatica Establishes Order from Information Chaos

Posted by Mark Smith on Mar 11, 2013 4:06:35 PM

I recently attended the annual Informatica analyst summit to get the latest on that company’s strategy and plans. The data integration provider offers a portfolio of information management software that supports today’s big data and information optimization needs. Informatica is busy making changes in its presentation to the market and its marketing and sales efforts. New executives, including new CMO Marge Breya, are working to communicate what is possible with Informatica’s product portfolio, and it’s more than just data integration.

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Topics: Big Data, Data Quality, Master Data Management, Salesforce.com, MDM, Business Analytics, Business Intelligence, Cloud Computing, Data Governance, Data Integration, Data Management, Governance, Risk & Compliance (GRC), Informatica, Information Management, Location Intelligence, Operational Intelligence, CEP, Informatica Cloud, Information Management (IM), IT Performance Management (ITPM), Strata+Hadoop

Pitney Bowes Advances Spectrum for Information Management

Posted by Mark Smith on Feb 12, 2013 8:24:32 AM

Managing data efficiently across the enterprise continues to be a large challenge for both business units and IT. Organizations need data supplied in a consistent format and timely manner to help manage their activities and processes, but some do not look beyond conventional approaches to improvement. Today’s large volumes of data make it more difficult to understand the relationships among data and the role of location-related data. Our 2012 benchmark research on information management found that most organizations need to advance their data initiatives and take steps to integrate them.

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Topics: Big Data, Master Data Management, Social Media, MDM, Operational Performance Management (OPM), Business Analytics, Business Intelligence, Cloud Computing, Data Governance, Information Management, Location Intelligence, Customer Performance Management (CPM), DG, Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM)

Technology Innovation in 2013 is a Business and IT Priority

Posted by Mark Smith on Jan 29, 2013 10:35:02 AM

The proper use of technology enables businesses to be more efficient. Our recent research into technology for business innovation found that 56 percent indicate innovative technology is very important, yet only 9 percent are very satisfied with theirs, showing plenty of room for improvement. As we enter 2013, businesses have more choices than ever for technology to improve business and IT. Our firm has identified six key technologies that give organizations significant competitive advantages: big data, business analytics, business and social collaboration, cloud computing, mobile technology and social media. Our research agenda for 2013 is designed to help organizations assess and analyze these technologies and make the best possible decisions.

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Topics: Big Data, Social Media, Mobile Technology, Operational Performance Management (OPM), Social Collaboration, Business Analytics, Business Collaboration, Business Intelligence, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Business Performance Management (BPM), CMO, COO, CTO, Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

Happy New Year: Build on Foundation of Lessons Learned in 2012

Posted by Mark Smith on Jan 4, 2013 2:10:51 PM

Happy New Year to all my readers and followers. I hope everyone has gotten some rest and is ready for a great 2013. 2012 was a busy year in which we saw a critical inflection point, where an elevated focus on new methods and innovative technological approaches such as big data, business analytics, business and social collaboration, cloud computing, mobile technology and social media become part of the mainstream business and IT dialogue. These technologies are beginning to be part of or embedded into enterprise software that will be available in 2013. This is a critical step forward that will help organizations become more efficient in their operations and use technology to its fullest. As we start the new year, I thought a reflection back on the some of the highlights from 2012 was in order.

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Topics: Big Data, Social Media, Sustainability, Market Research, Mobile Technology, Operational Performance Management (OPM), Social Collaboration, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Technology, Workforce Performance Management (WPM)

IBM Watson Advances a New Category of Cognitive Computing

Posted by Mark Smith on Dec 11, 2012 10:42:33 AM

IBM Watson blends existing and innovative technology into a new approach called cognitive computing. At the simplest operational level it is technology for asking natural language-based questions, getting answers and support appropriate action to be taken or provide information to make more informed decisions. The technology relies on massive processing power to yield probabilistic responses to user questions using sophisticated analytical algorithms. A cognitive system like Watson accesses structured and unstructured information within an associated knowledge base to return responses that are not simply data but contextualized information that can inform users’ actions and guide their decisions. This is a gigantic leap beyond human decision-making using experience based on random sources from the industry and internal sets of reports and data.

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Topics: Big Data, Machine Learning, Operational Performance Management (OPM), Business Analytics, Business Intelligence, IBM, Business Performance Management (BPM), Cognitive Computing, Customer Performance Management (CPM), Expert Systems, Financial Performance Management (FPM), IBM Watson, Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

The Big Deal in Big Data is a Big Opportunity

Posted by Mark Smith on Dec 5, 2012 10:40:57 AM

Big data was big news in 2012 and probably in 2013 too. The Harvard Business Review talks about it as The Management Revolution. The Wall Street Journal says Meet the New Boss: Big Data, and Big Data is on the Rise, Bringing Big Questions. Given big data’s popularity in the press, you might think that the technology market is only about big data and how companies use the vast and growing amount of data now available to organizations. While this technology can provide a significant opportunity, the reality is that just having big data does not provide an organization with the intelligence to be more efficient or grow market share. It can provide the foundation on which organizations can assemble technologies and applications that can help realize these opportunities, but organizations need to focus on the big picture, which encompasses additional layers of technology that work together with big data. Our recent benchmark research on business technology innovation found that big data is not the top priority for business or IT; analytics, collaboration, mobile and cloud computing are all more important. Organizations do believe that big data is very important (25%), but if they were pushed to prioritize technologies, it would not top the list.

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Topics: Big Data, Data Warehousing, Predictive Analytics, Social Media, Harvard Business Review, Operational Performance Management (OPM), Wall Street Journal, Business Analytics, Business Collaboration, Business Intelligence, CIO, Cloud Computing, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Management (IM), IT Performance Management (ITPM), Technology Innovation, Strata+Hadoop

A Decade of Research at Ventana Research

Posted by Mark Smith on Nov 16, 2012 1:47:44 PM

I’m happy to say that Ventana Research celebrated its tenth anniversary at our recent Business Technology Innovation Summit in San Jose at the Tech Museum. This location was fitting, since at the event we introduced and presented our first-ever Technology Innovation Awards and seventh annual Leadership Awards. If you did not get a chance to attend, we have the live webstream available for replay at no cost; thanks to Splunk for sponsoring this to let everyone enjoy the sessions.

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Topics: Big Data, SAP, Social Media, Operational Performance Management (OPM), Peoplefluent, Planview, Research, Splunk, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, CIO, Cloud Computing, IBM, Location Intelligence, Operational Intelligence, Business Performance Management (BPM), Ceridian, CFO, CMO, COO, Customer Performance Management (CPM), Datawatch, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Saba, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Technology, Workforce Performance Management (WPM)