Mark Smith's Analyst Perspectives

Product Information Management Is Hot for Business

Posted by Mark Smith on Aug 2, 2012 11:14:46 AM

Ventana Research has just released our 2012 Value Index for Product Information Management (PIM), in which we evaluate the competency and maturity of vendors and products. Our firm has been researching this software category for many years, and our latest benchmark research in product information management, coming out shortly, finds PIM software providing substantive benefits in new channels of interaction with suppliers and customers.

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Topics: Master Data Management, Sales, SAP, Enterworks, Hybris, Operational Performance Management (OPM), Stibo Systems, Webon, Business Analytics, Business Collaboration, Cloud Computing, Data Governance, Governance, Risk & Compliance (GRC), IBM, Location Intelligence, Oracle, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Heiler, Information Management (IM), Product Information Management, Riversand, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM)

IBM Advances Predictive Analytics for Decision Management

Posted by Mark Smith on Jun 22, 2012 12:42:17 PM

At its Business Analytics Analyst Summit (Twitter: #IBMBAS12) this week, IBM unveiled its new release of analytics software for decision management. Over the last 25 years decision support systems have transformed into decision management, in which analytics, rules and optimization methods help organizations use information to guide optimal outcomes. IBM has experience and technology in these areas, most of it acquired, to apply to specific organizational needs in vertical industries. In addition, IBM has advanced its information management technologies to support big data and predictive analytics in operational environments. Its stream- and event-processing technology helps speed routing and analysis of information across business processes. Each of these are critical for supporting decision management technology needs for business processes.

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Topics: Big Data, Predictive Analytics, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Cloud Computing, IBM, Business Performance Management (BPM), Business Process Management, Customer Performance Management (CPM), Decision Management, Financial Performance Management (FPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

IBM Makes Big Data Deal for Vivisimo and Supports Cloudera Hadoop

Posted by Mark Smith on Apr 26, 2012 12:29:13 PM

Through a series of acquisitions and organic development over the last five years, IBM has established itself as a leader in enterprise big data for business analytics. I recently wrote about IBM Smarter Analytics, which brings together the company’s portfolio of software, systems and services from analytics to big data. But supporting big data requires the ability to access many sources of information; our benchmark research on big data found that more than half of organizations require information from external sources, and that requires some software flexibility.

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Topics: Big Data, Social Media, Sustainability, Vivisimo, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Technology, CIO, Cloud Computing, Cloudera, Governance, Risk & Compliance (GRC), IBM, Information Management, Information Technology, Location Intelligence, Operational Intelligence, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), Strata+Hadoop

IBM Brings Business Analytics to Apple iPad

Posted by Mark Smith on Oct 27, 2011 1:47:56 AM

Fulfilling its intention to make it easier to access and use analytics and business intelligence, IBM released its Cognos Mobile application natively for the Apple iPad. Of course IBM is not the first to release a native application for the tablet, and many might say that it is late in doing so, but in reality the market for dedicated applications on tablets is just heating up. The adoption rate of the iPad as the tablet of choice for business continues to grow, and while statistics are not yet available our research has found a groundswell of interest this year and last among businesses in mobility for analytics and BI. In this context, the mobile app is significant for IBM Cognos. It has delivered software for mobile technology including smartphones for over a decade, but the new application was carefully designed to establish a foundation for upcoming incremental releases in the tablet format.

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Topics: Microsoft, Google, Operational Performance Management (OPM), Playbook, RIM, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, CIO, IBM, Mobility, Business Performance Management (BPM), Cognos, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM), Digital Technology

Here’s What Marketers Should Do at Dreamforce

Posted by Mark Smith on Aug 29, 2011 10:03:25 AM

The largest cloud computing conference, Dreamforce 2011, operated by Salesforce.com, is now upon us. This year attendance is estimated to be over 40,000, and there will be more technology- and developer-focused attendees and dialogue than marketing material. Unlike past years, I expect marketing professionals to be a small percentage of attendees, so I thought I would offer them a guide through the circus of activities at the conference.

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Topics: Salesforce.com, Social Media, ExactTarget, HubSpot, Manticore Technology, Marketing, Marketing Automation, Marketing Planning, Marketo, Operational Performance Management (OPM), Pardot, Revenue Performance, Sales Force Automation, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, IBM, Business Performance Management (BPM), CFO, CMO, CRM, Customer Performance Management (CPM), Demand Generation, Eloqua, Financial Performance Management (FPM), Sales Performance Management (SPM), SFA, Unica, Digital Technology

IBM Struts Its Software Solutions and Middleware Stuff

Posted by Mark Smith on Dec 7, 2010 6:48:30 AM

This month at its annual global analyst summit, IBM Connect 2010 (Twitter: #Connect10), IBM updated its direction and strategy for enterprise software. The company’s group executive in charge of software and systems, Steve Mills, discussed the business, its success in 2010 and organizational changes in naming Senior VP Mike Rhodin to manage the solutions group (which includes Analytics, Lotus and Industry Solutions) and Senior VP Robert LeBlanc to manage the middleware group (WebSphere, Information Management, Rational and Tivoli). This change occurred as Mills takes responsibility for the systems group and brings more focus to IBM’s growing portfolio from acquisitions in the software and middleware areas. In an open discussion Mills also talked about advances in analytics, cloud computing, collaboration and mobility technologies that use business intelligence in the IBM Cognos portfolio (See: “Cognos 10 Breaks Down Barriers To Business Intelligence and Analytics“) and in information management technologies grouped in IBM InfoSphere (See: “IBM Makes InfoSphere Information Server a Force in IT”). Steve outlined the importance of the technology investments in each area and the growth of the IBM portfolio which is quite substantive.

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Topics: Data Warehousing, Operational Performance Management (OPM), Analytics, Business Intelligence, Business Mobility, Collaboration, Enterprise Software, Governance, Risk & Compliance (GRC), IBM, Operational Intelligence, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

IBM Brings Business Analytics and Information Management to Center Stage

Posted by Mark Smith on Nov 28, 2010 3:21:56 PM

This year IBM joined its annual Information on Demand conference with the new IBM Business Analytics Forum. Some 10,000 attendees came to learn about managing information assets using analytics for business, and the value of integrating business intelligence (BI) with information assets across the enterprise. All these topics are relevant, as large organizations have created thousands of silos that house data in many enterprise and personal computing environments. The conference was highlighted by the announcement of Cognos 10 that my colleague analyzed and of IBM’s emphasis on the business value of BI for performance management. The focus on business analytics is now a key part of the company’s overall strategy, and IBM has committed more trained consultants and employees to this market than anyone else.

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Topics: Enterprise Data Strategy, Business Analytics, Business Intelligence, CIO, IBM, Information Management, Information Management (IM), IT Performance Management (ITPM)

IBM’s Advances Business Analytics and Optimization in First Year

Posted by Mark Smith on Nov 28, 2010 2:41:33 PM

At its Business Analytics and Optimization (BAO) analyst summit in Washington, D.C., IBM provided direction on the state of its software and services in this category of business technology. This annual event goes back to 2005 when IBM started making BAO-related software acquisitions in earnest. I have written before about IBM’s focus on analytics and optimization (See: “IBM Fuses New Generation of Analytics for Deeper Business Optimization”), but I want to point out the company’s focus is not just on software but also on services, hardware and larger efforts. At the executive level IBM has communicated to investors and shareholders four strategic areas of focus: Business Analytics, Smarter Planet, Cloud Computing and Growth Markets. IBM sees itself as leading the business analytics market with unified services, software, hardware and a platform for them.

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Topics: Operational Performance Management (OPM), Business Analytics, Business Intelligence, IBM, Business Performance Management (BPM)

IBM’s Advances Business Analytics and Optimization in First Year

Posted by Ventana Research on Jun 21, 2010 4:45:26 PM

At its Business Analytics and Optimization (BAO) analyst summit in Washington, D.C., IBM provided direction on the state of its software and services in this category of business technology. This annual event goes back to 2005 when IBM started making BAO-related software acquisitions in earnest. I have written before about IBM’s focus on analytics and optimization (See: “IBM Fuses New Generation of Analytics for Deeper Business Optimization”), but I want to point out the company’s focus is not just on software but also on services, hardware and larger efforts. At the executive level IBM has communicated to investors and shareholders four strategic areas of focus: Business Analytics, Smarter Planet, Cloud Computing and Growth Markets. IBM sees itself as leading the business analytics market with unified services, software, hardware and a platform for them.

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Topics: Operational Performance Management (OPM), Business Analytics, Business Intelligence, IBM, Business Performance Management (BPM)