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        Mark Smith's Analyst Perspectives

        IBM this week launched a business initiative called Smarter Analytics to showcase the value of its technology and professional services in this area. The event, led by Steve Mills, head of IBM’s software and systems business, highlighted the company’s ability to solve analytic challenges at all levels of complexity. At the event IBM highlighted Watson, the learning and expert systems technology that in 2011 beat human champions on Jeopardy. IBM also introduced a collection of case studies...

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        Topics: Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Technology, CIO, Cloud Computing, Information Management, Information Technology, Operational Intelligence, Business Performance Management (BPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM)

        I attended the Ceridian analyst summit (Twitter #CENAday) in Boston to see how the company  is expanding its business in HR-related software and services into human capital management (HCM). Ceridian derives $1.5 billion in revenue from more than 130,000 customers with 25 million employees at organizations ranging from small and midsize business to two-thirds of the Fortune 500. CEO Stuart Harvey has been expanding the company’s management team, with key additions in heads of marketing and...

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        Topics: Human Capital Management, LMS, Operational Performance Management (OPM), Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Mobility, Business Performance Management (BPM), Ceridian, Compensation, dayforce, Financial Performance Management (FPM), HR, HRMS, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

        Utilizing the talents of everyone in the workforce is a critical priority for businesses. Savvy executives understand and are anxious to avoid the cost and time incurred in replacing trained, experienced employees and the downturn in productivity while jobs are unfilled. Our benchmark research into recruiting found that more than half of organizations now use metrics of cost and time-to-hire, which indicates the maturing of human resources organizations in response to this challenge. 

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        Topics: Human Capital Management, LMS, Operational Performance Management (OPM), Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Mobility, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, HRMS, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

        Investing wisely in sales-related people and processes is a key to business success. In 2012, helping sales staff perform at their highest levels should be a top priority for management. That may take some effort, according to our benchmark research, which indicates that only 14 percent of sales organizations operate at the highest level of innovation and competitiveness. In recent years, most organizations merely discussed moving beyond using only their sales force automation application and...

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        Topics: Big Data, Mobile, Planning, Sales, Social Media, assets, Learning, Office of Finance, Operational Performance Management (OPM), Performance, Reporting, Sales Compensation, Sales Force Automation, Analytics, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Collaboration, Business Performance Management (BPM), channel, coaching, commission, CRM, Customer Performance Management (CPM), Financial Performance Management (FPM), Sales Performance Management, Sales Performance Management (SPM), SFA, Workforce Performance Management (WPM)

        I attended the Alteryx user conference called Inspire 2012 (Twitter: #Inspire12) in Denver this week. This fairly new analytics software company has been gaining customers in a range of brand-name organizations such as Dick’s Sporting Goods, Supervalu, U.S. Cellular and VF Corp. The company focuses on meeting the needs of analysts across the business analytic spectrum including a geographic and location context for simplifying the analytic tasks and processes for the needs of business at the...

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        Topics: Big Data, Mobile, Predictive Analytics, R, Social Media, alteryx, Operational Performance Management (OPM), Analytics, Business Analytics, Business Intelligence, Business Mobility, Cloud Computing, Location Intelligence, Operational Intelligence, Customer Performance Management (CPM), Data, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM)

        Now finishing our first decade of providing research and education for business and IT professionals, we at Ventana Research have learned what it takes to improve the value of processes and performance in many industries. This is no easy task; it requires thorough and wide-ranging research on the best (and worst) practices that organizations need to understand as they try to increase their competency and effectiveness – and our firm is committed to that work. For 2012 we are moving forward from...

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        Topics: Social Media, Sustainability, Market Research, Operational Performance Management (OPM), Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Technology, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Information Technology, Location Intelligence, Operational Intelligence, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Industry Analyst, Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

        Even in this recessionary economy Informatica has been defying spending constraints. At its annual analyst summit (Twitter #INFAAnalyst) the company unveiled its growth strategies. Informatica has more than 4,500 customers for data integration and information management and now is turning its attention to the data in social media networks. Our firm has already identified social media as a key technology that businesses must embrace over the next decade to improve competitiveness or just keep...

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        Topics: Big Data, Social Media, Customer Analytics, Market Research, Operational Performance Management (OPM), Social Media Intelligence, Business Analytics, Business Collaboration, Business Mobility, Business Technology, Cloud Computing, Data Integration, Mobility, Business Performance Management (BPM), CMO, Customer Performance Management (CPM), Sales Performance Management (SPM)

        The acquisition frenzy in the enterprise software market continues. The announced acquisition of Taleo by Oracle will remove the independence of another successful cloud-based software company. Publicly traded Taleo (NASDAQ: TLEO) provides talent management applications on a rental cloud computing basis. Acquiring Taleo, which by all accounts has done a good job of growing the recruiting and applicant sourcing software business in a scalable cloud environment, was too good for Oracle to pass...

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        Topics: SAP, Social Media, Human Capital Management, LMS, Operational Performance Management (OPM), Oracle Fusion HCM, Peoplefluent, Recruiting, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Mobility, Oracle, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HRMS, Information Management (IM), Sales Performance Management (SPM), SumTotal Systems, Talent Management, Taleo, Workday, Workforce Analytics, Workforce Performance Management (WPM)

        The stakes have never been higher for suppliers of interactive business intelligence. Our benchmark research on business analytics finds that businesses overwhelmingly (89% of participants) want simpler analytics and metrics, and usability (57%) and functionality (47%) are the two most important evaluation criteria according to our Value Index vendor and product assessment methodology. In addition our business analytics research, 38 percent said that accessing analytics and metrics via mobile...

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        Topics: Big Data, Mobile, Social Media, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Business Technology, CIO, Cloud Computing, Mobility, Oracle, Business Performance Management (BPM), Customer Performance Management (CPM), Sales Performance Management (SPM)

        I attended the annual MicroStrategy World in Miami to check on the progress this company known for business intelligence (BI) software has made in expanding into a mobile platform and tools company that also announced a new version of its products. While MicroStrategy’s efforts in mobile BI and cloud computing are ahead of its competitors in the BI industry, they’re not its only expansion points for enterprise software.

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        Topics: Big Data, Social Media, Customer Analytics, Market Research, Operational Performance Management (OPM), Social Media Intelligence, Business Collaboration, Business Mobility, Business Technology, Cloud Computing, Mobility, Business Performance Management (BPM), CMO, Customer Performance Management (CPM), Sales Performance Management (SPM)
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