Services for Organizations

Using our research, best practices and expertise, we help you understand how to optimize your business processes using applications, information and technology. We provide advisory, education, and assessment services to rapidly identify and prioritize areas for improvement and perform vendor selection

Consulting & Strategy Sessions

Ventana On Demand

    Services for Investment Firms

    We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

    Consulting & Strategy Sessions

    Ventana On Demand

      Services for Technology Vendors

      We provide guidance using our market research and expertise to significantly improve your marketing, sales and product efforts. We offer a portfolio of advisory, research, thought leadership and digital education services to help optimize market strategy, planning and execution.

      Analyst Relations

      Demand Generation

      Product Marketing

      Market Coverage

      Request a Briefing

        Mark Smith's Analyst Perspectives

        << Back to Blog Index

        Workforce Analytics is Easy and Simple with Accero

        To utilize a workforce effectively requires information about it and the ability to analyze that in the context of the business’s needs. Yet it has long been the case that the use of analytics and business intelligence (BI) is least advanced in the human resources function. It remains so even as organizations introduce talent management applications to supplement or replace legacy human resource management systems (HRMSs). We believe that to apply analytics effectively to talent management processes in HR and also support the finance and operations management teams, organizations should examine new technology tools. I recently wrote about the challenges in workforce analytics (See: “Workforce Analytics: Do You Know How Much Your People Matter?“) and noted confusion about vendors and their offerings to meet this need.

        I have been examining Accero, which introduced in April a product called Accero Workforce Intelligence. Accero is not new to this market; previously called Cyborg Systems it has provided payroll and benefits software since 1974. Workforce Intelligence provides a set of tools and dashboards built on its platform and analytical capabilities that can meet a range of needs from executives to analysts. Most important is prebuilt content that can be used to collect views and metrics for a range of HR processes including hiring, attendance, compensation, performance, compliance and other critical areas. This enables users to get up and running quickly and offers a way to get the data they require from disparate systems. Accero provides the basic data integration but has not yet expanded to support specific cloud computing-based talent management, HRMS or ERP systems, but other providers such as InformaticaJitterbit and Pervasive can help bridge that gap as I have already written about recently.

        Accero is part of a handful of other providers including DoubleStar, IBM, Oracle, SAP and ones I have recently assessed including KronosSoftscape and SuccessFactors that have combined analytical tools focused on the workforce with prebuilt content for fast implementation in HR. Accero does not require any of its payroll or benefit applications unlike many of the talent management and HRMS providers that require their existing applications to get workforce analytics or in some cases must upgrade to the latest releases to get complete valye. In this way Accero simplifies workforce analytics so any organization can get data, integrate it with analytics and models, and generate metrics that provide both a historical perspective and insights into future outcomes. Accero uses the BI foundation of Microsoft SQL Server to benefit from its capabilities in the database including data integration and to build its tools on. I hope to see the company expand its capabilities for collaboration and mobility, but for now it provides a solid approach to workforce analytics that can easily replace old reporting approaches or the use of siloed spreadsheets, both of which plague HR organizations with inefficiency. If you are interested in workforce analytics, consider Accero, which already has gotten attention in the industry for the completeness and simplicity of its Workforce Intelligence solution.

        Let me know your thoughts or come and collaborate with me on Facebook, LinkedIn and Twitter.


        Mark Smith - CEO & EVP Research


        Mark Smith
        Partner, Head of Software Research

        Mark Smith is the Partner, Head of Software Research at ISG and Ventana Research leading the global market agenda as a subject matter expert in digital business and enterprise software. Mark is a digital technology enthusiast using market research and insights to educate and inspire enterprises, software and service providers.


        Our Analyst Perspective Policy

        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to

        View Policy

        Our Analysts

        Subscribe to Email Updates

        Posts by Topic

        see all

        Analyst Perspectives Archive

        See All