Mark Smith's Analyst Perspectives

Roambi Provides Digital Platform for Mobile Business

Posted by Mark Smith on Jul 5, 2012 6:21:20 PM

The demand for business information on mobile devices such as smartphones and tablets continues to increase, while the technology to support it has not. In our benchmark research on information applications, only 11 percent of organizations said they are very satisfied with their ability to provide such information, and their top two complaints with existing technologies are that they are too slow and not adaptable or flexible. The unique aspects of mobile technology, from the small screen size to the use of gestures for interaction, make for a complex technological problem.

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Topics: Mobile, Analysts, Mobile Business, Operational Performance Management (OPM), Analytics, Apple, Business Analytics, Business Intelligence, Business Mobility, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Information Applications, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Digital Publishing, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), iPad, iPhone, Roambi, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

Salesforce.com looking for a Successful Rypple in Human Capital Management

Posted by Mark Smith on Dec 20, 2011 12:51:51 PM

Salesforce.com made a surprising announcement of its agreement to acquire Rypple, a software company that defines its product as a social goals application. I call this a surprise because although Salesforce has been extending its reach beyond sales and customer service to IT in providing a platform, tools and a database for building applications and storing data in the cloud, until now it has not entered directly into other lines of business. After its annual Dreamforce conference last summer, I analyzed the company’s strategy and products. Now I want to consider what this acquisition means for Salesforce and the human capital management market.

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Topics: Salesforce.com, SAP, Human Capital Management, Marketing, Operational Performance Management (OPM), Apple, Business Technology, Chatter, Chief Information Officer, Cloud Computing, Information Management, Oracle, Business Applications, Business Performance Management (BPM), Chief Financial Officer, Chief Operation Officer, CRM, HR, Sales Performance Management (SPM), SalesCloud, ServiceCloud, SFA, Supply Chain Performance Management (SCPM), Talent Management, Workforce Performance Management (WPM)

SAP Aims to be More Cloudy and Mobile in 2012 and Beyond

Posted by Mark Smith on Dec 19, 2011 3:37:44 PM

I attended the annual SAP Influencer Summit (Twitter #SAPSummit), at which executives from SAP meet with analysts and customers from around the world to discuss the company’s direction. Pointing out that in 2012 SAP will reach its 40th anniversary of operations, chief communications officer Hubertus Kulpus and chief marketing officer Jonathan Becher kicked off the summit, then passed the microphones to co-CEO Jim Hagemann-Snabe and CTO Vishal Sikka for overviews of the business and technology strategies. They presented a well-rehearsed dialogue on SAP’s definition of its software business as being in two areas, the “system of record” and “system of engagement”; the first term describes its transactional applications and the second its portfolio of business analytics.

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Topics: Sales, SAP, Social Media, Sustainability, Human Capital Management, Mobile Computing, Operational Performance Management (OPM), Smartphones, Apple, Business Analytics, Business Collaboration, Business Mobility, Business Technology, Chief Information Officer, Cloud Computing, Governance, Risk & Compliance (GRC), Information Management, Information Technology, Location Intelligence, Operational Intelligence, Business Applications, Business Intelligence (BI), Business Performance Management (BPM), Chief Financial Officer, Chief Operation Officer, CRM, Customer Performance Management (CPM), Financial Performance Management (FPM), HR, Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Sybase, Tablets, Talent Management, Workforce Performance Management (WPM)

IBM Brings Business Analytics to Apple iPad

Posted by Mark Smith on Oct 27, 2011 1:47:56 AM

Fulfilling its intention to make it easier to access and use analytics and business intelligence, IBM released its Cognos Mobile application natively for the Apple iPad. Of course IBM is not the first to release a native application for the tablet, and many might say that it is late in doing so, but in reality the market for dedicated applications on tablets is just heating up. The adoption rate of the iPad as the tablet of choice for business continues to grow, and while statistics are not yet available our research has found a groundswell of interest this year and last among businesses in mobility for analytics and BI. In this context, the mobile app is significant for IBM Cognos. It has delivered software for mobile technology including smartphones for over a decade, but the new application was carefully designed to establish a foundation for upcoming incremental releases in the tablet format.

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Topics: Microsoft, Android, Google, Operational Performance Management (OPM), Playbook, RIM, Apple, Business Analytics, Business Collaboration, Business Mobility, Chief Information Officer, IBM, Mobility, Blackberry, Business Intelligence (BI), Business Performance Management (BPM), Cognos, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

The Unofficial Talent Management Guide for HR Technology Conference

Posted by Mark Smith on Oct 3, 2011 11:55:33 AM

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new applications for talent management. The array of applications and advancements to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. The five business technologyinnovations that will be vitally important in this decade for HR as well as other lines of business: They are cloud computing, social media, mobility, analytics and collaboration. If you want to read what is new in these areas, you can read my business technology guide to the conference. Each of these when integrated with talent management processes can improve the potential of your workforce and help recruit and retain talent.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, performance indicators, Recruiting, Apple, Business Analytics, Business Collaboration, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, Workforce Analytics, Workforce Performance Management (WPM), workforce software

The Unofficial Business Technology Guide for HR Technology Conference

Posted by Mark Smith on Oct 3, 2011 11:38:31 AM

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new business technology innovations for human capital management and talent management. The business technology to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. Early this year our firm defined five business technology innovations that will be vitally important in this decade for HR as well as other lines of business: They are cloud computing, social media, mobility, analytics and collaboration. Each of these when integrated with business and workforce processes can improve worker/manager interactions, and when combined they can have a widespread impact across the enterprise.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, Operational Performance Management (OPM), performance indicators, Recruiting, Apple, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, Workforce Analytics, Workforce Performance Management (WPM), workforce software

Dayforce Engages Workforces for Higher Productivity

Posted by Mark Smith on Sep 30, 2011 2:45:03 AM

Improving worker/manager collaboration becomes a top priority as organizations realize the impact of such collaboration on workforce productivity and profitability. One way to enhance that collaboration is to make tasks such as scheduling, time and attendance and task management accessible through smartphones and tablets. The management team at Dayforce has experience with workforce management applications and now into the next generation of collaboration and mobility. The company uses innovative Web technology to make its workforce management applications easy to use, and is able to demonstrate the value of the monthly and annualized time its approach saves over that of others.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, Operational Performance Management (OPM), performance indicators, Apple, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, dayforce, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, Workforce Analytics, Workforce Performance Management (WPM), workforce software

ADP’s Provides Tools to Simplify Workforce Mobility

Posted by Mark Smith on Aug 25, 2011 9:35:22 AM

I recently got an update on mobile applications and strategy for smartphones from ADP, the $9 billion provider of applications and services in human resources, payroll and benefits. By acquiring and partnering with organizations, ADP has become the largest provider in this segment while focusing on providing added value and new offerings to its customers. For some companies, being such a large business  human capital management and talent management software could inhibit its agility, but ADP has quickly made progress in bringing its first generation of applications to the Apple iOS platform for iPhone.  

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Topics: Performance Management, Human Capital Management, human resources, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), Apple, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Financial Performance Management (FPM), iPhone, productivity, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)

Can We Trust Hewlett-Packard?

Posted by Mark Smith on Aug 19, 2011 1:53:22 PM

Just when it seemed that Hewlett-Packard’s new management team led by CEO Leo Apotheker had a growing and solidifying technology agenda that included mobile computing, yesterday it all changed.

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Topics: Social Media, Sustainability, Android, Google, Operational Performance Management (OPM), Analytics, Apple, Business Analytics, Business Intelligence, Business Mobility, Chief Information Officer, CIO, Cloud Computing, Collaboration, Enterprise Software, Governance, Risk & Compliance (GRC), HP, Information Technology, Location Intelligence, Mobility, Operational Intelligence, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), HP Touchpad, Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

Information Builders Advances Business Intelligence for Smartphones and Tablets

Posted by Mark Smith on Jun 17, 2011 3:35:04 PM

At this year’s Information Builders Summit, the company’s annual conference for users and analysts (Twitter: #Summit2011) in Dallas, the long-time supplier of business intelligence and information management software showed how it has been able to sustain double-digit revenue growth thanks to highly accessible and scalable software that operates on a variety of platforms and data sources. Its recent expansion into information management, master data management and integration helps organizations link data to business analytics quickly – something our benchmark research has found to be essential. It also is continuing to advance BI on mobile devices.

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Topics: Social Media, Sustainability, Android, Google, Operational Performance Management (OPM), Playbook, RIM, Apple, Business Analytics, Business Collaboration, Business Mobility, Chief Information Officer, Cloud Computing, Governance, Risk & Compliance (GRC), Information Builders, Location Intelligence, Mobility, Operational Intelligence, Uncategorized, Blackberry, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)