Mark Smith's Analyst Perspectives

A Decade of Research at Ventana Research

Posted by Mark Smith on Nov 16, 2012 1:47:44 PM

I’m happy to say that Ventana Research celebrated its tenth anniversary at our recent Business Technology Innovation Summit in San Jose at the Tech Museum. This location was fitting, since at the event we introduced and presented our first-ever Technology Innovation Awards and seventh annual Leadership Awards. If you did not get a chance to attend, we have the live webstream available for replay at no cost; thanks to Splunk for sponsoring this to let everyone enjoy the sessions.

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Topics: Big Data, SAP, Social Media, Operational Performance Management (OPM), Peoplefluent, Planview, Research, Splunk, Business Analytics, Business Collaboration, Business Mobility, CIO, Cloud Computing, IBM, Location Intelligence, Operational Intelligence, Business Intelligence (BI), Business Performance Management (BPM), Ceridian, CFO, CMO, COO, Customer Performance Management (CPM), Datawatch, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Saba, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Technology, Workforce Performance Management (WPM)

Can You Trust Salesforce and Rypple for Performance Management?

Posted by Mark Smith on Mar 30, 2012 5:41:37 PM

Salesforce has begun to toot its marketing horn about its new capabilities for performance management through its acquisition of Rypple, a provider of software designed for social collaboration for improving employee engagement. I have already discussed this acquisition (See: Salesforce.com looking for a Successful Rypple in Human Capital Management) and have actually signed up for and used the software. Rypple has introduced some great innovations to promote feedback and dialogue between employees and managers. Salesforce has expanded what this software can be used for in an organization with its latest announcement, as it discussed at its Cloudforce conference and posted on YouTube. Rypple has many cutting-edge customers, including Facebook, that are looking for a different approach to talent management processes than that of the traditional HR organizations in well-established industries. However, anyone expecting to use the application to replace existing performance management software will find Salesforce’s announcement to be a little premature based on the state of the application and capabilities.

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Topics: Social Media, Human Capital Management, human resources, learning management systems, LMS, Operational Performance Management (OPM), Performance, Recruiting, Research, SuccessFactors, succession, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Mobility, Business Performance Management (BPM), Compensation, HR, HRMS, Jobscience, Rypple, Saba, Sales Performance Management (SPM), Salesforce, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Saba Expands the Concept of Human Capital Management

Posted by Mark Smith on Mar 23, 2012 3:33:16 PM

Saba this week announced its acquisition of Human Concepts, which provides applications and tools for understanding and interacting with employees through visualizations based on the organizational chart. Human Concepts had expanded its portfolio beyond tools to support planning and change processes critical for organizational succession and transition. The company has more than 500 customers worldwide, including partners like Infor, Oracle and SAP.

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Topics: Social Media, Human Capital Management, Human Concepts, human resources, learning management systems, LMS, Operational Performance Management (OPM), Performance, Recruiting, Research, succession, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Business Performance Management (BPM), Compensation, Customer Performance Management (CPM), HR, HRMS, Saba, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

Workday Rising while Oracle Sleeps in the Clouds

Posted by Mark Smith on Oct 28, 2011 12:04:43 PM

As Workday held its annual Workday Rising conference this week, it’s a good time to note the accomplishments of the company and to provide a fair and balanced coverage that has yet to be spoken by my industry peers for some reason. Co-founder and co-CEO David Duffield, who founded PeopleSoft, champions a set of core values in its culture and leads a workforce that has built a new generation of ERP applications for deployment in the cloud computing environment. The suite brings together human capital management (HCM) applications to manage absence, benefits, compensation, goals, performance, succession and career planning, along with payroll; accounting applications for general ledger, accounts payable, accounts receivable and cash management; and spend management applications for procurement and expenses including labor. Workday prides itself on the innovative design of its application technology, compared to the on-premises approach of PeopleSoft (now part of Oracle). It has received significant financial investment to support development, including $85 million in recent Series F financing, which indicates support for its approach.

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Topics: SAP, Human Capital Management, Kronos, NetSuite, Operational Performance Management (OPM), Recruiting, Zuora, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Oracle, Business Performance Management (BPM), Cornerstone OnDemand, Digital Interviewing, Financial Performance Management (FPM), Hiring, HRMS, Saba, SumTotal Systems, Talent Management, Taleo, Tidemark, Workday, Workforce Analytics, Workforce Performance Management (WPM)

Saba Dedicates Itself to People and Collaboration

Posted by Mark Smith on Nov 28, 2010 3:25:07 PM

At its annual user conference in Boston, Saba provided insights to industry analysts on its progress over the last year and its direction for 2011. Best known for its learning management system (LMS), collaboration and more recently its talent management applications, Saba now has more than 19 million users in 1,400 customer organizations that are mostly in the public sector, have 5,000 or more employees and are based in North America, although it operates in 28 languages in 195 countries. Now the company is refining its mission. I analyzed the first indication of this shift in focus to business social networking in 2008 (See: “Saba to Innovate Workforces with Business Social Networking”); that started a movement that Saba communicated more clearly this year in describing its focus on providing “people systems.” That term means it wants to enable businesses to have people collaborate through open dialogue and its collaboration software and human capital management applications.

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Topics: Human Capital, Human Resources Management, Learning, Mobile Applications, Performance, Cloud Computing, Business Performance Management (BPM), Compensation, Saba, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)