Mark Smith's Analyst Perspectives

Building Your Workforce Into a Strong Tribe

Posted by Mark Smith on Nov 15, 2012 10:37:32 AM

TribeHR has brought to market an HR application suite that uses social collaboration to empower workers and managers to perform tasks that might once have been done mostly by HR professionals, or not done at all. The software-as-a-service-based TribeHR application helps businesses with fewer than 500 employees with recruiting, applicant tracking, onboarding, performance and goal setting, and time and vacation management – but with a twist. By using social collaboration as a foundation for its functionality, TribeHR takes advantage of knowledge sharing, the most valuable approach our human capital management benchmark research found for engaging the workforce.

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Topics: Performance Management, Applicant Tracking, Human Capital Management, human resources, Operational Performance Management (OPM), Recruiting, Social Collaboration, Business Collaboration, Cloud Computing, Business Performance Management (BPM), Hiring, HR, TribeHR, Workforce Performance Management (WPM)

Anaplan is on a Mission for Planning Driven Performance Management

Posted by Mark Smith on Aug 10, 2012 11:31:14 AM

When it comes to the task of managing performance, many organizations still find themselves fixated on the past rather than planning for improvement in the future. When performance management processes operate efficiently, technology to support activities such as modeling and analytics can optimize outcomes and help align them to targeted goals and objectives. This might seem trivial or easily done, but the reality is that most organizations lack a unified platform that anyone in the enterprise can easily engage and leverage.

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Topics: Performance Management, Planning, Sales, Anaplan, Operational Performance Management (OPM), Business Analytics, Cloud Computing, Governance, Risk & Compliance (GRC), Business Performance Management (BPM), Financial Performance Management (FPM), Sales Performance Management (SPM)

The Unofficial Talent Management Guide for HR Technology Conference

Posted by Mark Smith on Oct 3, 2011 11:55:33 AM

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new applications for talent management. The array of applications and advancements to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. The five business technologyinnovations that will be vitally important in this decade for HR as well as other lines of business: They are cloud computing, social media, mobility, analytics and collaboration. If you want to read what is new in these areas, you can read my business technology guide to the conference. Each of these when integrated with talent management processes can improve the potential of your workforce and help recruit and retain talent.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, performance indicators, Recruiting, Apple, Business Analytics, Business Collaboration, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, Workforce Analytics, Workforce Performance Management (WPM), workforce software

The Unofficial Business Technology Guide for HR Technology Conference

Posted by Mark Smith on Oct 3, 2011 11:38:31 AM

The HR Technology Conference and Expo in Las Vegas that begins today will showcase an array of new business technology innovations for human capital management and talent management. The business technology to help human resources professionals is evolving dramatically, and this is a place for HR and workforce management professionals to find new methods that help increase productivity and optimize business outcomes. Early this year our firm defined five business technology innovations that will be vitally important in this decade for HR as well as other lines of business: They are cloud computing, social media, mobility, analytics and collaboration. Each of these when integrated with business and workforce processes can improve worker/manager interactions, and when combined they can have a widespread impact across the enterprise.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, Operational Performance Management (OPM), performance indicators, Recruiting, Apple, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, Workforce Analytics, Workforce Performance Management (WPM), workforce software

Dayforce Engages Workforces for Higher Productivity

Posted by Mark Smith on Sep 30, 2011 2:45:03 AM

Improving worker/manager collaboration becomes a top priority as organizations realize the impact of such collaboration on workforce productivity and profitability. One way to enhance that collaboration is to make tasks such as scheduling, time and attendance and task management accessible through smartphones and tablets. The management team at Dayforce has experience with workforce management applications and now into the next generation of collaboration and mobility. The company uses innovative Web technology to make its workforce management applications easy to use, and is able to demonstrate the value of the monthly and annualized time its approach saves over that of others.

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Topics: Mobile, Performance Management, Social Media, Human Capital Management, human resources, Metrics, Operational Performance Management (OPM), performance indicators, Apple, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, dayforce, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, Workforce Analytics, Workforce Performance Management (WPM), workforce software

Excentive Provides a Simpler Path to Total Compensation Management

Posted by Mark Smith on Sep 30, 2011 2:26:56 AM

Retaining talent and managing financials related to compensation should be a top priority for the HR and finance functions of companies, and many of them realize this. In our recent benchmark research in total compensation management, 72 percent of participants said it’s important or very important to have a compensation system aligned to their processes. One newer provider to the market, Excentive, started in 2002 in Europe and expanded globally in 2009. Its Excentive Compensation Cockpit supplies more than just a managerial view of compensation; it’s a total compensation management application that enables users to design and model compensation across an entire workforce or for the specific needs of the sales and service lines of business.

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Topics: Performance Management, Human Capital Management, human resources, Operational Performance Management (OPM), Sales Compensation, Sales Operations, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Excentive, Financial Performance Management (FPM), productivity, Sales Performance Management (SPM), Talent Management, total compensation management, Workforce Analytics, Workforce Performance Management (WPM)

WorkForce Software Can Simplify Managers and Workers Lives

Posted by Mark Smith on Sep 22, 2011 9:10:10 AM

A key component of workforce management software is to aid in scheduling and tracking time and attendance, streamlining interactions between managers and employees regarding these aspects of the job and promoting compliance with corporate and regulatory policies. WorkForce Software has been growing rapidly over the last decade while meeting these needs with an application suite that covers issues from leave management to case management. Its product helps businesses deal with overlapping regulations from federal and state governments, union contracts and corporate-level policies, and is being deployed in industries such as education, utilities, banking, the public sector, entertainment and transportation, especially in midsize organizations looking for workforce efficiency. The company is expanding its global reach through its partners and distribution channel.  

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Topics: Performance Management, Social Media, Human Capital Management, human resources, Metrics, Operational Performance Management (OPM), performance indicators, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, salary benchmarking, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM), workforce software

Mercer Updates Total Compensation Management To Help Retain Talent

Posted by Mark Smith on Sep 19, 2011 12:21:20 PM

To retain talent, organizations must ensure that their workforce’s compensation is comparable to that of their industry peers. As part of this effort, they should integrate compensation reviews with goal and performance reviews to ensure employees are paid their fair market value; otherwise the best talent will become a flight risk. Many organizations understand this; in our performance management for talent management benchmark research, two-thirds said they want to integrate compensation with the review process. But most companies have more to do; they need to establish a continuous process that compares all information on new hires, promotions and market events, at least as part of an annual performance review or preferably every quarter. They should not delay change until employee feedback or exit interviews indicate that being underpaid is a primary reason for people leaving.  

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Topics: Performance Management, Social Media, Human Capital Management, human resources, Mercer, Metrics, Operational Performance Management (OPM), performance indicators, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, salary benchmarking, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)

Taleo Innovates Talent Management with Social Media and Mobile Computing

Posted by Mark Smith on Sep 13, 2011 4:18:52 PM

At this year’s Taleo World conference in San Francisco, more than 1,600 Taleo customers learned about the company and its suite of talent management applications. A major theme of the conference was the company’s investment in mobility and social media and the intersection of those trends with collaboration tools.

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Topics: Performance Management, Social Media, Human Capital Management, human resources, Metrics, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), performance indicators, social recruiting, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Intelligence (BI), Business Performance Management (BPM), Compensation, productivity, talent acquisition, Talent Management, talent management metrics, Taleo, Workforce Analytics, Workforce Performance Management (WPM)

ADP’s Provides Tools to Simplify Workforce Mobility

Posted by Mark Smith on Aug 25, 2011 9:35:22 AM

I recently got an update on mobile applications and strategy for smartphones from ADP, the $9 billion provider of applications and services in human resources, payroll and benefits. By acquiring and partnering with organizations, ADP has become the largest provider in this segment while focusing on providing added value and new offerings to its customers. For some companies, being such a large business  human capital management and talent management software could inhibit its agility, but ADP has quickly made progress in bringing its first generation of applications to the Apple iOS platform for iPhone.  

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Topics: Performance Management, Human Capital Management, human resources, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), Apple, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Financial Performance Management (FPM), iPhone, productivity, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)