Mark Smith's Analyst Perspectives

WorkForce Software Focuses on Effective and Efficient Workforces

Posted by Mark Smith on Jul 27, 2012 9:20:17 AM

Our research agenda for 2012 in human capital management outlined the importance of workforce management for all organizations. One provider, WorkForce Software, provides systems that support scheduling, time and attendance, leave and absence and fatigue management. As I noted in my last analysis on WorkForce Software, the company’s focus on the fatigue aspect of workforce management, especially in white-collar environments such as transportation, utilities and healthcare, has provided them both recognition and growth. I attended the company’s first technology analyst summit this week to get a deeper view into the company and its products and see how it is shaping up in light of our research on the key applications providers in this market.

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Topics: Big Data, SAP, Social Media, Sustainability, mobile workforce, Operational Performance Management (OPM), Other, SuccessFactors, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), HTML5, Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Time & Attendance, Workforce Management, Workforce Performance Management (WPM), workforce software

Taleo Innovates Talent Management with Social Media and Mobile Computing

Posted by Mark Smith on Sep 13, 2011 4:18:52 PM

At this year’s Taleo World conference in San Francisco, more than 1,600 Taleo customers learned about the company and its suite of talent management applications. A major theme of the conference was the company’s investment in mobility and social media and the intersection of those trends with collaboration tools.

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Topics: Performance Management, Social Media, Human Capital Management, human resources, Metrics, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), performance indicators, social recruiting, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Intelligence (BI), Business Performance Management (BPM), Compensation, productivity, talent acquisition, Talent Management, talent management metrics, Taleo, Workforce Analytics, Workforce Performance Management (WPM)

ADP’s Provides Tools to Simplify Workforce Mobility

Posted by Mark Smith on Aug 25, 2011 9:35:22 AM

I recently got an update on mobile applications and strategy for smartphones from ADP, the $9 billion provider of applications and services in human resources, payroll and benefits. By acquiring and partnering with organizations, ADP has become the largest provider in this segment while focusing on providing added value and new offerings to its customers. For some companies, being such a large business  human capital management and talent management software could inhibit its agility, but ADP has quickly made progress in bringing its first generation of applications to the Apple iOS platform for iPhone.  

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Topics: Performance Management, Human Capital Management, human resources, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), Apple, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Business Performance Management (BPM), Financial Performance Management (FPM), iPhone, productivity, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)

eThority 5 Brings Analytics to Life

Posted by Mark Smith on Aug 17, 2011 11:48:29 AM

It is evident that business analytics is now a core business process in most organizations, but as our benchmark research on the topic shows, many have a lot of room to improve in how they use it. A dedicated provider of analytics tools, eThority continues to advance its technology to supply flexibility for the needs of a range of professionals from business management to analysts. 

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Topics: Performance Management, Social Media, Human Capital Management, human resources, Metrics, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), performance indicators, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)

SHRM Helps Socialize Human Resources

Posted by Mark Smith on Jul 1, 2011 12:46:03 PM

I had the pleasure to drop into the 63rd annual conference of the Society for Human Resource Management (SHRM) in Las Vegas where over 18,000 human resources professionals came to learn, engage with peers and also enjoy a variety of entertainment. It was the definitely the place to be if you wanted to mix Hollywood with HR. From Sir Richard Branson in Sunday’s opener to music from Keith Urban to controversial political commentator Arianna Huffington and finally actor Michael J. Fox for the closing keynote, the HR professionals got to enjoy a range of interesting perspectives; it seemed like a good outlet for a segment of professionals who often do not get enough credit in business.

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Topics: Performance Management, Social Media, Human Capital Management, human resources, Metrics, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), performance indicators, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)

PeopleFluent Brings New Face and Mobility to Talent Management

Posted by Mark Smith on Jun 28, 2011 4:05:26 PM

This week the management of Peopleclick Authoria renamed the company PeopleFluent, reoriented its vision and launched a new suite of applications. This effort is intended to hone its focus on the intersecting aspects of talent management and respond to the increasing importance of mobility in this field. This move indicates the dynamic changes that are occurring as the software industry tries to meet the expectations of the next generation of workers and managers. PeopleFluent will rely on not just the rich history of Peopleclick and Authoria in the talent management market but also the recent acquisition of Aquire that brings it workforce analytics; its goal is to further expand its customer base with technology that provides the most usable applications in this market. Company rebranding efforts are always risky, but this one will be worth watching.

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Topics: Performance Management, Social Media, Human Capital Management, human resources, Metrics, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), performance indicators, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)

SAP Brews New Human Capital Management for the Cloud

Posted by Mark Smith on May 24, 2011 1:22:58 PM

At SAP’s annual SAPPHIRE NOW conference (Twitter: #SAPPHIRENOW) this month, the company introduced a new portfolio of human capital management applications that will be available on many devices and added mobility options for users, including offerings for smartphones and tablets and cloud computing. This move beyond the traditional on-premises approach of SAP’s ERP Human Capital Management product suite is a critical step forward for SAP if it is to remain relevant for HR organizations.

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Topics: Performance Management, Social Media, human resources, Metrics, Mobile Applications, mobile workforce, Operational Performance Management (OPM), performance indicators, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Business Intelligence (BI), Business Performance Management (BPM), data mart, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), productivity, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)