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        Mark Smith's Analyst Perspectives

        Maximizing the performance and value of people in the workforce should be a primary focus for any business these days. It is a complex task, especially for larger organizations, and chances for success can be increased by investment in human capital management (HCM) applications. In this competitive software market SAP is making a strong push, aided by acquisitions in the last three years of SuccessFactors for talent management and more recently Fieldglass for contingent labor management....

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        Topics: SAP, Social Media, HCM, Human Capital Management, Learning, Operational Performance Management (OPM), Performance, Recruiting, SuccessFactors, Analytics, Business Analytics, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HRMS, Vendor Management Systems, Workforce Analytics, Workforce Management, Workforce Planning

        It is more important than ever for businesses to attract and retain the best talent, and managing compensation effectively is an essential tool for doing so. Obviously companies must pay well to compete, but managing salary, merit pay, variable pay and incentives for employees, tracking their hiring anniversaries and conducting accurate performance appraisals make total compensation management a complex process. All of this must be managed within budget and policy guidelines. As organizations...

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        Topics: HCM, Human Capital Management, Operational Performance Management (OPM), Sales Compensation, Business Performance Management (BPM), CFO, Compensation, Customer Performance Management (CPM), finance, Financial Performance Management (FPM), HR, Sales Performance Management (SPM), Talent Management, TCM, Workforce Performance Management (WPM)

        It should be no surprise for those who work in sales that increasing outcomes collectively is not always easy. Sales teams and individuals work under pressure to perform at high levels, selling more than they did in the previous period or more than the person who previously had responsibility for a territory. Today’s economic and competitive environments demand that everyone work not just faster but smarter in their sales efforts. To excel in this environment requires not just wise use of time...

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        Topics: Big Data, Sales, Social Media, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Governance, Risk & Compliance (GRC), Business Performance Management (BPM), Compensation, Customer Performance Management (CPM), Sales Performance Management, Sales Performance Management (SPM), SFA

        Sales organizations and individuals strive to reach their quotas and get paid the maximum commissions for their performance. In support of these goals, software vendor Xactly offers a suite of applications for sales performance management that operates in the cloud computing environment. An example of its success is receiving our recent 2013 Leadership Award in sales excellence for work by its customer Zuora. This achievement builds on its 2012 Leadership Award with customer GlobalEnglishMy...

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        Topics: Sales, Operational Performance Management (OPM), Business Performance Management (BPM), Compensation, Customer Performance Management (CPM), Financial Performance Management (FPM), Sales Performance Management, Sales Performance Management (SPM)

        IBM held its 20th annual IBM Connect conference (previously known as Lotusphere) as part of its IBM Social Business efforts at the end of January. The conference focuses on business and social collaboration technology, which our business technology innovation research found to be the second-ranked priority for business innovation. At the conference IBM made a series of significant announcements, including a new version of its social collaboration suite, IBM Connections, and the ability to use...

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        Topics: Social Media, Human Capital Management, Kenexa, Learning, Performance, Recruiting, Smarter Analytics, Smarter Workforce, Social Business, Social Collaboration, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), IBM, Compensation, Financial Performance Management (FPM), Workforce Performance Management (WPM)

        Businesses need to simplify HR and compliance processes to save time and reduce risk. Talx, which helps employers address concerns in hiring, pay and compliance, has now assumed the name of its parent company and become Equifax Workforce Solutions [PDF]. HR and finance professionals should recognize the parent company’s brand from its work in the consumer credit industry. The company hopes these professionals will see that Equifax Workforce Solutions offers a better approach to governance, risk...

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        Topics: Equifax, eThority, GRC, I9, Office of Finance, Operational Performance Management (OPM), Governance, Risk & Compliance (GRC), CFO, Compensation, compliance, finance, Financial Performance Management (FPM), Hiring, HR, TALX, Workforce Performance Management (WPM), Workforce Solutions

        We have just released our 2012 Value Index for Total Compensation Management (TCM), in which we evaluate the competency and maturity of vendors and products. Our firm has been researching this category for many years, and our latest benchmark research in total compensation management found some improvement among applications in a field where many organizations still use outdated applications to manage an area with large financial and human capital impacts.

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        Topics: Human Capital Management, Operational Performance Management (OPM), Peoplefluent, SuccessFactors, Cloud Computing, Oracle, Business Performance Management (BPM), Compensation, Customer Performance Management (CPM), Excentive, Financial Performance Management (FPM), HR, Sales Performance Management (SPM), SumTotal Systems, Supply Chain Performance Management (SCPM), TCM, Value Index, Workforce Performance Management (WPM)

        Acquisitions and new product releases continue to make the market for human capital management a hotbed of activity, as organizations attempt to fully utilize and increase the value of their workforces as I have outlined in my research agenda. ADP, with more than $10 billion in revenues and more than 570,000 customers, is aiming for the top spot in this market.

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        Topics: Mobile, Social Media, HCM, Human Capital Management, Learning, LMS, Operational Performance Management (OPM), Performance, Business Analytics, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, Sales Performance Management (SPM), TCM, Workforce Performance Management (WPM)

        Businesses aim to make their sales function as productive as possible, but they don’t always support that goal with investment in technology. I recently wrote about sales needing a swift technology kick. Sales application vendor Xactly provides a boot with the release of Xactly Incent 8 and will make parts of the application suite available from the Apple App Store for the iPad in the coming weeks.

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        Topics: Mobile, Sales, Sales Operations, Uncategorized, Compensation, CRM, Sales Performance Management, SFA

        This week Peoplefluent announced that it has invested in Socialtext, a company that provides social collaboration software at the enterprise level. With this strategic investment Bedford Funding, the private equity firm that owns Peoplefluent, is the direct beneficiary. Peoplefluent will extend Socialtext into the human capital management market while continuing to let the company meet the broader market interest in its offering. Peoplefluent has moved quickly to make this application and...

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        Topics: Social Media, Sustainability, Human Capital Management, LMS, Peoplefluent, Performance, Recruiting, Research, SocialText, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, HRMS, Information Applications (IA), Information Management (IM), Sales Performance Management (SPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)
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