Mark Smith's Analyst Perspectives

Qlik Makes Sense of its Analytics and Business Value

Posted by Ventana Research on Mar 29, 2016 9:10:58 AM

At the 2015 technology analyst summit in Austin, Texas, analytics and business intelligence software vendor Qlik discussed recent market and product developments and explained its roadmap and strategy for 2016. Discussion topics included its Qlik Analytics Platform and QlikView 12.0, Qlik Sense and Qlik DataMarket, applications built on the platform but also how it is expanding its analytics experience for business.

Read More

Topics: Big Data, mobile technology, Business Analytics, Governance, Risk & Compliance (GRC), Operational Intelligence, Uncategorized, Business Intelligence (BI), Business Performance Management (BPM), Information Management (IM), Information Optimization

Unifying Human Capital Management in 2016

Posted by Ventana Research on Mar 18, 2016 7:13:27 AM

Businesses and their human resource organizations feel pressure to maximize the value of their human capital in today’s intensely competitive world. Many have made or considered investments in new applications that better exploit information to efficiently recruit, engage and retain the best talent. Advanced applications not only advance these processes but also help management assess the performance of the workforce and compensate individuals fairly so that they advance their careers and find the level of employee satisfaction in the organization. A year ago I outlined the priorities in human capital management (HCM). During the past year our research found a significant number of companies lacking a unified HCM strategy that includes processes and the applications to support it. As others advance, HR organizations that are not equipped with such skills, resources and tools risk falling behind in human capital management as it contributes to business success.

Read More

Topics: Big Data, Predictive Analytics, HCM, HR, HRMS, Workforce Management, Learning Mana, Human Capital, mobile technology, Business Analytics, Business Collaboration, Cloud Computing, Governance, Risk & Compliance (GRC), Uncategorized, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Management (IM)

Digital Technology Agenda for Business in 2016

Posted by Ventana Research on Mar 10, 2016 9:57:24 AM

Technology innovation is accelerating faster than companies can keep up with. Many feel pressure to adopt new strategies that technology makes possible and find the resources required for necessary investments. In 2015 our research and analysis revealed many organizations upgrading key business applications to operate in the cloud and some enabling access to information for employees through mobile devices. Despite these steps, we find significant levels of digital disruption impacting every line of business. In our series of research agendas for 2016 we outline the areas of technology that organizations need to understand if they hope to optimize their business processes and empower their employees to handle tasks and make decisions effectively. Every industry, line of business and IT department will need to be aware of how new technology can provide opportunities to get ahead of, or at least keep up with, their competitors and focus on achieving the most effective outcomes.

Read More

Topics: Big Data, Predictive Analytics, Social Media, Human Capital, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Uncategorized, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Digital Technology, Innovation, Analytics, Big Dat, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM)

Domo Delivers on Managing Business Performance

Posted by Mark Smith on Dec 18, 2015 12:05:16 AM

Over the last four years Domo, a new brand in cloud-based data and analytics software, has worked to enable its customers to understand, collaborate and act on data to achieve business results. Led by its founder and CEO, Josh James, the company has worked to deliver software that provides both a good user experience and business value. Recently, at its 2015 customer conference Domopalooza, the company presented itself and its products to the general public. I had a chance to meet with company executives, employees and customers and view its products at this high-energy event and entertainment that I have not seen in years.

Read More

Topics: Human Capital, mobile technology, Operational Performance Management (OPM), Analytics, Business Analytics, Business Collaboration, Business Intelligence, Cloud Computing, Collaboration, Governance, Risk & Compliance (GRC), Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Domo, Financial Performance Management (FPM), SAB Miller, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM)

Datawatch Bolsters Data Preparation for all Information Assets

Posted by Mark Smith on Dec 10, 2015 10:26:30 PM

The need for businesses to process and analyze data has grown in intensity along with the volumes of data they are amassing. Our benchmark research consistently shows that preparing data is the most widespread impediment to analytic and operational efficiency. In our recent research on data and analytics in the cloud, more than half (55%) of organizations said that preparing data for analysis is a major impediment, followed by other preparatory tasks: reviewing data for quality and consistency (48%) and waiting for data and information (28%). Organizations that want to apply analytics to make more effective decisions and take prompt actions need to find ways to shorten the work that comes before it. Conventional analytics and business intelligence tools are not designed for data preparation, but new software tools can enable business users independently or in concert with IT to perform the tasks needed.

Read More

Topics: Big Data, Human Capital, Marketing, Monarch, Operational Performance Management (OPM), Business Analytics, Data Preparation, Governance, Risk & Compliance (GRC), Uncategorized, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Datawatch, Financial Performance Management (FPM), Information Management (IM), Information Optimization, Sales Performance Management (SPM), Supply Chain Performance Management (SCPM)

Workforce Management for Human Capital Management

Posted by Mark Smith on Nov 29, 2015 2:20:22 PM

Historically workforce management has been centered on tracking time and attendance, absences and leaves. Organizations view the time and attendance system as the top priority to integrate with the payroll system; in our payroll management benchmark research half (51%) of organizations called it very important. However, only one in five have integrated the two to streamline processes. So limited an administrative and operational focus does not contribute to improving worker productivity or manager efficiency. Moreover, such an approach can foster employee turnover and undermine worker satisfaction and loyalty. Our research analysis underscores that paying insufficient attention to the worker experience can degrade employees’ sense of accomplishment and in some situations also degrade the customer experience.

Read More

Topics: Human Capital, human resources, mobile technology, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Cloud Computing, Governance, Risk & Compliance (GRC), Business Performance Management (BPM), Financial Performance Management (FPM), HR, Risk & Compliance (GRC), Workforce Management

A New Generation of Analytics Offers Help for Sales

Posted by Ventana Research on Feb 24, 2015 8:31:32 PM

All lines of business are under pressure to meet targets and deliver expected results, but none is under more pressure than Sales. Like other organizations it must use information to derive insights about progress and problems and to decide what changes to make. Today businesses collect and analyze data from more data sources in more forms than ever before. To understand it they need effective analytics, and again none need it more than Sales.

Read More

Topics: Big Data, Sales, Operational Performance Management (OPM), sales analytics, Business Analytics, Business Collaboration, Cloud Computing, Business Intelligence (BI), Business Performance Management (BPM), Financial Performance Management (FPM), Information Applications (IA), Sales Performance Management, Sales Performance Management (SPM), SFA

SAP is a Factor for HCM Success

Posted by Ventana Research on Feb 23, 2015 8:54:19 AM

Maximizing the performance and value of people in the workforce should be a primary focus for any business these days. It is a complex task, especially for larger organizations, and chances for success can be increased by investment in human capital management (HCM) applications. In this competitive software market SAP is making a strong push, aided by acquisitions in the last three years of SuccessFactors for talent management and more recently Fieldglass for contingent labor management. Recently I attended the SAP HCM analyst summit to hear about its direction and plans to grow its market share. The company has made progress since our last analyst perspective on it. Mike Ettling, SAP’s president for the HR line of business, discussed its newly refined strategy and organizational structure; the company has added executives from around the globe to emphasize its commitment to helping human resources organizations.

Read More

Topics: SAP, Social Media, HCM, human resources, Learning, Operational Performance Management (OPM), Performance, Recruiting, SuccessFactors, Analytics, Business Analytics, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HRMS, Vendor Management Systems, Workforce Analytics, Workforce Management, Workforce Planning

The Establishment of Data Preparation

Posted by Ventana Research on Feb 21, 2015 12:45:49 AM

Data is an essential ingredient for every aspect of business, and those that use it well are likely to gain advantages over competitors that do not. Our benchmark research on information optimization reveals a variety of drivers for deploying information, most commonly analytics, information access, decision-making, process improvements and customer experience and satisfaction. To accomplish any of these purposes requires that data be prepared through a sequence of steps: accessing, searching, aggregating, enriching, transforming and cleaning data from different sources to cre­ate a single uniform data set. To prepare data properly, businesses need flex­ible tools that enable them to en­rich the context of data drawn from multiple sources, collaborate on its preparation to serve business needs and govern the process of preparation to ensure security and consistency. Users of these tools range from analysts to operations professionals in the lines of business.

Read More

Topics: Big Data, Predictive Analytics, Operational Performance Management (OPM), Analytics, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Data Preparation, Location Intelligence, Operational Intelligence, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), Information Optimization, IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

MicroStrategy Powers Up Security for Analytics and BI

Posted by Ventana Research on Feb 17, 2015 11:44:00 PM

At its annual MicroStrategy World conference, this provider of analytics and business intelligence systems for business and IT introduced a new version of its flagship product, MicroStrategy 9s. Among many advances it adds enterprise grade security with MicroStrategy Usher as part of the maintenance update to its 9.4.1 release. Security is increasingly critical for analytics and BI. Technologies that work intensively with data, including reporting, business intelligence, analytics and data preparation, have access to a range of applications and databases and could leave gaps in access controls and security of essential business data. Already in 2015 the data breach at Anthem put more than 80 million medical records at risk. Our benchmark research in big data analytics finds that integration into security and user access frameworks is a very important capability to 37 percent of organizations.

Read More

Topics: Big Data, Mobile, Governance, Operational Performance Management (OPM), Analytics, Business Analytics, Business Collaboration, Business Intelligence, Cloud Computing, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Information Applications (IA), Information Management (IM), Risk & Compliance (GRC), Sales Performance Management (SPM), Security