Mark Smith's Analyst Perspectives

PeopleFluent Brings New Face and Mobility to Talent Management

Posted by Mark Smith on Jun 28, 2011 4:05:26 PM

This week the management of Peopleclick Authoria renamed the company PeopleFluent, reoriented its vision and launched a new suite of applications. This effort is intended to hone its focus on the intersecting aspects of talent management and respond to the increasing importance of mobility in this field. This move indicates the dynamic changes that are occurring as the software industry tries to meet the expectations of the next generation of workers and managers. PeopleFluent will rely on not just the rich history of Peopleclick and Authoria in the talent management market but also the recent acquisition of Aquire that brings it workforce analytics; its goal is to further expand its customer base with technology that provides the most usable applications in this market. Company rebranding efforts are always risky, but this one will be worth watching.

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Topics: Performance Management, Social Media, Human Capital Management, human resources, Metrics, Mobile Applications, mobile strategy, mobile workforce, Operational Performance Management (OPM), performance indicators, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), productivity, talent acquisition, Talent Management, talent management metrics, Workforce Analytics, Workforce Performance Management (WPM)

Business Analysts, Take Control of Your Analytic Destiny

Posted by Mark Smith on Jun 24, 2011 11:40:28 AM

The recent buzz around business analytics has generated resurgent conversation about what businesses need from their data to optimize business processes and make better decisions. Our benchmark research on business analytics in more than 2,500 organizations produced unprecedented information about business and IT usage and competency with analytics. It confirmed that effective use of business analytics requires a balance of people and skills, processes, information and technology not just to provide capabilities but also to engage business analysts and users across the organization. The research also identified significant challenges facing organizations in terms of inefficient analytics processes and ineffective technology. 

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Topics: Social Media, Sustainability, Operational Performance Management (OPM), Other, Business Analytics, Business Collaboration, Business Mobility, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Uncategorized, Business Analysts, Business Intelligence (BI), Business Performance Management (BPM), Business Planning, CFO, Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

Information Builders Advances Business Intelligence for Smartphones and Tablets

Posted by Mark Smith on Jun 17, 2011 3:35:04 PM

At this year’s Information Builders Summit, the company’s annual conference for users and analysts (Twitter: #Summit2011) in Dallas, the long-time supplier of business intelligence and information management software showed how it has been able to sustain double-digit revenue growth thanks to highly accessible and scalable software that operates on a variety of platforms and data sources. Its recent expansion into information management, master data management and integration helps organizations link data to business analytics quickly – something our benchmark research has found to be essential. It also is continuing to advance BI on mobile devices.

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Topics: Social Media, Sustainability, Android, Google, Operational Performance Management (OPM), Playbook, RIM, Apple, Business Analytics, Business Collaboration, Business Mobility, Chief Information Officer, Cloud Computing, Governance, Risk & Compliance (GRC), Information Builders, Location Intelligence, Mobility, Operational Intelligence, Uncategorized, Blackberry, Business Intelligence (BI), Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

Pitney Bowes Committed to Customer Communications and Analytics

Posted by Mark Smith on Jun 10, 2011 4:07:25 PM

The Pitney Bowes Business Insight (PBBI) analyst summit and conference this week provided an opportunity to hear about the $5 billion technology provider’s strategy to become “the leader in customer communications.” This term makes sense when applied to a division of the company that brought the efficiency of the postal meter to mailrooms around the world. Of course a lot has changed for the company and for business since then. Today parent company Pitney Bowes envisions success in a future with limited or no print and mail business.

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Topics: Social Media, Sustainability, Customer Analytics, Customer Communications, Customer Interaction Technology, Operational Performance Management (OPM), Pitney Bowes, Business Analytics, Business Mobility, Cloud Computing, Customer Service, Location Intelligence, Customer Performance Management (CPM), Financial Performance Management (FPM), Information Management (IM), Sales Performance Management (SPM), Unified Communications